Business Process Analyst III – IT Requirements Manager

About the role

Argo Cyber Systems, a Service-Disabled Veteran-Owned Small Business (SDVOSB), is seeking an experienced IT Requirements Manager to support a high-profile Department of Homeland Security (DHS) cybersecurity mission focused on technology modernization, operational capability integration, and mission process improvement. This role is ideal for a senior Business Analyst who excels at bridging operational needs with technical solutions and driving measurable mission outcomes.

Responsibilities

• Business Process Analysis: Analyze existing operational workflows and identify opportunities for process improvement and automation; conduct current-state and future-state business process analysis; document business processes using industry-standard methodologies; identify operational pain points and recommend technology-enabled solutions; facilitate continuous process improvement initiatives.
• Requirements Management: Lead requirements elicitation sessions with government stakeholders; gather, analyze, validate, and document business, functional, and technical requirements; develop user stories, use cases, process flows, and acceptance criteria; maintain end-to-end requirements traceability throughout the project lifecycle; ensure requirements align with mission priorities and strategic objectives.
• Technology Integration: Support evaluation and integration of emerging cybersecurity technologies; develop business cases supporting technology modernization initiatives; define measurable success criteria for pilot implementations; coordinate pilot planning, execution, evaluation, and production transition; support technology capability assessments and operational validation.
• Stakeholder Engagement: Facilitate workshops, interviews, and working sessions with mission owners; coordinate communication between operational users and technical teams; prepare executive briefings, decision papers, and status reports; build consensus among cross-functional stakeholders; manage stakeholder expectations throughout technology implementation efforts.
• Program Support: Develop implementation roadmaps and milestone tracking; support governance review boards and leadership decision-making; monitor project risks, assumptions, issues, and dependencies; track key performance indicators (KPIs) and operational metrics; facilitate lessons learned sessions and continuous improvement activities.

Required Qualifications

• U.S. Citizenship
• Active Secret Security Clearance
• Ability to obtain DHS Entry on Duty (EOD) Suitability
• Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or related field
• Five (5) or more years of experience supporting business analysis or requirements management
• Experience supporting Federal Government technology programs
• Strong knowledge of business analysis methodologies and requirements management
• Experience developing business process documentation
• Experience facilitating stakeholder workshops and interviews
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience supporting cross-functional technical teams

Preferred Qualifications

• Active TS/SCI Clearance
• Experience supporting DHS, CISA, DoD, FBI, or Intelligence Community programs
• Experience supporting cybersecurity operations centers (SOCs)
• Experience supporting incident response or cyber operations
• Experience evaluating commercial technology solutions
• Knowledge of Zero Trust Architecture
• Experience with digital transformation initiatives
• Familiarity with enterprise architecture concepts
• Experience supporting cloud modernization programs

Desired Technical Skills

• Requirements Management
• Business Process Modeling
• User Story Development
• Use Case Analysis
• Agile / Scrum
• SAFe
• JIRA
• Confluence
• Microsoft Visio
• Microsoft Project
• Power BI
• Business Process Mapping
• Workflow Analysis
• Process Automation
• Technology Assessments
• Stakeholder Management
• Requirements Traceability Matrix (RTM)
• KPI Development
• Performance Metrics
• Cybersecurity Operations
• NIST Cybersecurity Framework
• Federal IT Governance

Desired Certifications

• Certified Business Analysis Professional (CBAP)
• PMI Professional in Business Analysis (PMI-PBA)
• Agile Certified Practitioner (PMI-ACP)
• SAFe Agilist or SAFe Practitioner
• ITIL 4 Foundation
• DoD 8140 IAT Level II Certification

What Success Looks Like Within Your First Year

• Successfully capture and prioritize mission requirements supporting cybersecurity modernization.
• Deliver complete, traceable requirements supporting technology integration initiatives.
• Improve stakeholder engagement and communication across technical and operational teams.
• Enable successful pilot implementations with measurable mission outcomes.
• Establish repeatable business analysis and governance processes that support future technology adoption.

Why Join Argo Cyber?

• Support one of DHS's most critical cybersecurity missions.
• Collaborate with nationally recognized cyber engineers and mission experts.
• Influence the future of cybersecurity technology modernization.
• Work on high-impact projects supporting national security.
• Competitive salary, comprehensive benefits, professional development, and technical training.