Business Operations & Strategy Lead

About the role

This is an opportunity to serve as a key partner and advisor on Notion's Business Operations team, working primarily with our Engineering, Product, and Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis.

Responsibilities

• Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution
• Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all Notion products, driving increased value for our users, our customers, and our business
• Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach
• Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
• Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations
• Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them

Requirements

• 10+ years of strategy experience, with 5+ years’ relevant experience in management consulting, investment banking, or related professional services fields
• A highly structured mindset with a strong focus on driving outcomes and turning data into actionable insights
• Excellent financial modeling skills, with strong attention to detail and high standards for quality
• Outstanding executive-level written and verbal communication skills
• The ability to operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
• Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
• Hands-on experience with modern AI tools like Notion AI, Claude, Codex, or similar is expected; you should be actively experimenting with new models and workflows, not just aware they exist
• A deep understanding of AI SaaS business models, monetization strategies, and pricing frameworks, or a strong demonstrated ability to get up to speed quickly
• Data self-sufficiency; knowledge of SQL is required
• Comfort working in a high-growth, constantly changing environment with passion and enthusiasm

Skills

• 10+ years of strategy experience, with 5+ years’ relevant experience in management consulting, investment banking, or related professional services fields
• A highly structured mindset with a strong focus on driving outcomes and turning data into actionable insights
• Excellent financial modeling skills, with strong attention to detail and high standards for quality
• Outstanding executive-level written and verbal communication skills
• The ability to operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
• Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
• Hands-on experience with modern AI tools like Notion AI, Claude, Codex, or similar is expected; you should be actively experimenting with new models and workflows, not just aware they exist
• A deep understanding of AI SaaS business models, monetization strategies, and pricing frameworks, or a strong demonstrated ability to get up to speed quickly
• Data self-sufficiency; knowledge of SQL is required
• Comfort working in a high-growth, constantly changing environment with passion and enthusiasm

Nice to Haves

• Prior experience in strategy and operations in B2B SaaS businesses
• Prior people management experience
• Proficiency in Python or R for data analysis and modeling