Business Operations Director

Position Summary

HackerOne is seeking a Business Operations Director who can structure complex, ambiguous problems from first principles and drive to measurable outcomes. This role is an analytical and execution partner who brings clarity to the hardest problems and sees them through to outcomes. You will work directly with executive and cross-functional leaders on the company's most important strategic and operational challenges. The ideal candidate combines exceptional problem-solving discipline with a builder mindset. You are as comfortable facilitating working sessions on thorny questions as you are prototyping an AI-powered workflow that eliminates an underlying inefficiency. You serve as a force multiplier across the business and transform strategy into sustained execution.

At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

Minimum Qualifications

• 12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
• Demonstrated success leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making without formal authority.
• Proven experience designing scalable operating models, governance mechanisms, or business systems that produced measurable organizational impact.
• Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
• Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.

Preferred Qualifications

• Experience within enterprise cybersecurity, developer tooling, or SaaS organizations.
• Experience leading enterprise operating model transformations or company-wide strategic initiatives.
• Experience building executive planning processes, business operating systems, or organizational governance frameworks.
• Track record of establishing enterprise standards, best practices, or repeatable frameworks that improved execution across multiple business functions.