Business Operations Coordinator - Daytona Beach

Job Summary

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company. The Business Operations Coordinator for Club Wyndham Daytona Beach - Ocean Walk Resort supports Sales and Marketing processes, providing exceptional customer service, protecting data integrity, and implementing changes or new initiatives.

Responsibilities

• Provide exceptional customer service to guests, business partners, and team
• Work with leadership to implement ways to improve customer service or processes
• Protect data when interacting with guests to ensure they receive the best experience
• Ensure company assets are protected and supporting policies and procedures are executed
• Understand and implement operational procedures that govern the business
• Support new initiatives and help impacted teams understand changes
• Maintain and validate daily, weekly, monthly, or quarterly reporting needs
• Leverage resources to provide quick support to questions and escalate appropriately to leadership

Requirements

• Proficient in Microsoft Suite
• Availability to support the business throughout weekends and holidays
• Experience delivering outstanding customer service, with excitement!

Qualifications

• Strong communication skills
• Organized and reliable
• Adaptable to change

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave, and holidays (eligibility varies)
• Volunteer time off
• 401(k) with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program