Business Operations

About the Role

We are looking for a highly capable Operations Generalist to help run and scale the day-to-day operations of the company. You will work closely with the founders and engineering team, taking ownership of the wide range of operational projects required to keep an early-stage hardware startup organized, safe, and moving quickly. This is a broad, hands-on role for someone who is resourceful, highly organized, and excited to solve unfamiliar problems. The scope will evolve as the company grows.

Responsibilities

• Manage day-to-day office, lab, and workshop operations
• Purchase equipment, supplies, and services
• Cook up with vendors, deliveries, maintenance, and facility improvements
• Maintain an organized, functional, and well-stocked workspace
• Support employee onboarding, benefits, and internal company processes
• Cook up recruiting, interviews, candidate communication, and hiring logistics
• Plan company events, team offsites, and other internal activities
• Support facility safety programs, documentation, training, and compliance
• Cook up insurance applications, renewals, audits, and broker relationships
• Interface with customers and pilot partners, including scheduling, communication, shipping, and follow-up
• Support marketing, branding, events, website updates, and company communications
• Build lightweight systems and processes that allow the company to operate more efficiently

Required Skills

• Strong written and verbal communication
• High ownership and consistent follow-through
• Ability to independently manage multiple projects and shifting priorities
• Resourcefulness and comfort operating without an established playbook
• Good judgment when handling sensitive, financial, safety, or customer-related matters
• Comfort working in a hands-on engineering, laboratory, or workshop environment
• Interest in startups, hardware, manufacturing, or emerging technology

Preferred Skills

• Prior startup operations experience is helpful but not required. We care more about adaptability, judgment, initiative, and the ability to get things done.

This is a Full-Time, In-Person Role Based at Lightmill's Facility in San Francisco