Business Operations Associate - Procurement & Logistics
About the role
Biocytogen is seeking a Business Operations Associate to support various business operations including purchasing, logistics, CRM management, and cross-functional coordination.
Responsibilities
Purchase Order & Operations Support: Manage purchase order creation, tracking, and processing; coordinate order entry, receiving, and fulfillment activities; work with vendors and internal teams to ensure accurate billing and delivery; maintain procurement records and ensure compliance with company procedures.
CRM & Data Management: Maintain and update CRM systems and business databases; support data entry, reporting, and order tracking; generate reports and assist with operational data analysis.
Cross-Functional Coordination: Collaborate with marketing, operations, finance, and vendors on daily business activities; support logistics coordination, event preparation, and operational projects; assist with process improvements and workflow optimization.
Marketing & Logistics Support: Coordinate domestic and international shipping logistics; prepare shipping documents, labels, and track deliveries; support tradeshows, marketing campaigns, and company events; maintain shipping and inventory records.
Requirements
Bilingual Proficiency: Must be fluent in both English and Mandarin (written and spoken).
Bachelor's degree preferred in Biology, Business, Supply Chain, International Business, or related fields.
Background in Biology / Life Sciences is a significant plus.
Experience in operations, purchasing, order processing, CRM management, or logistics support preferred.
Familiarity with project coordination, supply chain, or international business operations preferred.
Proficient in Microsoft Office and CRM systems.
Strong organizational and communication skills; detail-oriented with the ability to manage multiple tasks simultaneously.
Skills
Excellent organizational and communication skills.
Ability to manage multiple tasks simultaneously.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Health Reimbursement Accounts
Life and AD&D Insurance
Short & Long Term Disability Insurance
401K with Company Match
Paid Time Off
Paid Sick Days & Holidays
Pay
TBD
Schedule
TBD
Qualifications
Must be proficient in Microsoft Office and CRM systems.
Skills
Excellent organizational and communication skills.
Ability to manage multiple tasks simultaneously.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Health Reimbursement Accounts
Life and AD&D Insurance
Short & Long Term Disability Insurance
401K with Company Match
Paid Time Off
Paid Sick Days & Holidays
Pay
TBD
Schedule
TBD
Qualifications
Must be proficient in Microsoft Office and CRM systems.
Equal Opportunity Employer
BIOCYTOGEN is an Equal Opportunity Employer. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color religion, sex, national origin, ancestry, age, sexual orientation, gender identity and expression, veteran status, military status, disability, mental illness, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.