Business Operations Associate

Who You Are

You've been the best at something — top of your class, captain of the team, first in your cohort — and you're looking for the next thing to pour that into.

You get energy from moving fast across many problems, not sitting in one lane.

You'd rather own a messy problem end-to-end than execute a clean task someone handed you.

You context-switch without losing intensity, and you care about outcomes over job descriptions.

Requirements

• 1–3 years in a high-pace environment (startup, consulting, banking, operations, or equivalent)
• Strong written and verbal communication with customers, underwriters, and internal teams
• Comfort pulling insight from a spreadsheet and making a call
• Bias toward action
• Based in SF or willing to relocate immediately

• Prior startup or founder experience
• Insurance, fintech, or regulated-industry exposure
• Familiarity with CRM, workflow automation, or AI-assisted tooling
• Background in sales, customer success, or account management

The Honest Day-to-Day

It's execution, not strategy-from-a-desk. A real share of the week is follow-ups, chasing, coordination, and cleanup — the operational backbone, done well.

The system-building is earned by doing the unglamorous work first.

Ambiguity is the job, not a phase. Scope shifts week to week.

If you need a fixed lane and a clean spec, you'll be uncomfortable here.

Long days, on-site. Mon–Fri, roughly 5 AM–8 PM, in person in SF.

The ceiling is high and real. People who are exceptional here go on to run functions, lead teams, or start companies — because they've seen how the whole business works. That's the payoff, and it's on the other side of the grind.

Compensation & Logistics

• Salary: $110,000–$140,000 + performance bonuses & equity
• Location: San Francisco, in-office.
• To apply: Send your resume and tell us about a time you owned something messy and made it work. If you've been waiting for the opportunity that finally matches your ability, this is it.

Process

• People screen — initial fit and alignment
• Lead screen — skills and culture fit
• Super day — case exercise and hands-on work with the team