Business Operation Project Manager

San Jose, California, United States

About the role

The Data Center Solutions Business Operation Project Manager will be part of a growing, dynamic, highly focused team responsible for developing new or existing opportunities in the global IT market. This role supports the Data Center Business Operations Lead Manager in executing day-to-day business operations activities required to support Data Center Services customer engagements. Responsibilities include maintaining structure, documentation, follow-up, and coordination across customer intake, legal contract tracking, quote readiness, SKU support, project status updates, and cross-functional action items.

Responsibilities

• Day-to-Day Business Operations Support: Maintain workstream trackers, action logs, follow-up lists, meeting notes, and status updates across active Data Center Services opportunities and projects.
• Customer Intake and Qualification Support: Assist with customer intake forms, qualification questionnaires, requirements summaries, customer information packages, and internal handoff documentation.
• Contract Operations Support: Track MHSA/MSA/SOW status, redline checkpoints, stakeholder inputs, submission details, and follow-up actions with legal, business, accounting, and program teams.
• Quote and SKU Coordination: Help gather quote assumptions, commercial details, service SKU inputs, pricing support information, and customer-specific requirements needed for quote package readiness.
• Project Coordination and Follow-Up: Coordinate next steps across internal teams, track owners and due dates, document blockers, and escalate open items to the Lead Manager when decisions or leadership support are needed.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Information Systems, Project Management, Engineering, or related field; equivalent experience may be considered.
• 2–5 years of experience in business operations, project coordination, program support, sales operations, contract operations, or related operational support roles.
• Strong organizational skills with the ability to manage trackers, follow-ups, meeting notes, status updates, and multiple concurrent workstreams.
• Ability to work with cross-functional teams and communicate clearly with internal stakeholders across sales, legal, finance, procurement, technical, and operations groups.
• Strong attention to detail and follow-through, especially when collecting requirements, tracking document status, and preparing business operations materials.
• Proficiency with Microsoft Office tools, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint/OneDrive, and tracker-based reporting.
• Ability to summarize operational details into clear written updates, action items, and project status notes.
• Comfort working in a fast-paced environment with changing priorities, customer-facing deadlines, and leadership visibility.

Pay

$72,000 - $150,000 per year