Business Office Supervisor, Full-time Days, 8a-4p, Atlantic Health Hackettstown Medical Center

About the role

The Business Office Supervisor oversees daily administrative and operational functions supporting the Nursing Resource Department and Patient Safety Tech department. This role provides leadership for staffing office operations, payroll and overtime monitoring, workforce management systems, and patient safety support services.

Responsibilities

• Serve as the primary resource for API staffing system maintenance, troubleshooting, training, and system optimization.
• Partner with nursing leadership to monitor labor metrics, reduce overtime utilization, and support effective staffing strategies.
• Provide direct oversight of Patient Safety Technicians (PSTs) and Nursing Assistants (NAs) and sitter/float assignment operations.
• Manage employee performance processes, including evaluations, 90-day and 6-month check-ins, coaching, counseling, disciplinary actions, and related documentation.
• Collaborate with nurse educators to maintain employee records, support education compliance requirements, and ensure workforce readiness.
• Conduct audits of break sheets, sitter documentation, and workforce management records to ensure compliance with organizational standards and policies.
• Coordinate employee recognition programs, maintain communication tools and recognition boards, and promote a positive workforce culture.
• Utilize data and operational metrics to identify improvement opportunities, enhance productivity, and support nursing resource management objectives.
• Collaborate and coordinate with AHNMC Staffing Office team to effectively and appropriately schedule, train, and flex staff between the facilities.
• Collaborate and coordinate with the AHNMC Nursing Resource Department and its’ leaders to Perform other related duties as assigned.
• Maintains accurate records of staffing rosters, employee binders, and department Standard Operating Guidelines.

Requirements

• High School Diploma or equivalent.
• Preferred Bachelor’s or master’s degree in business administration, healthcare administration, or similar field.
• Experience with Microsoft Office Suite.
• Experience supervising direct reports.

Qualifications

• High School Diploma or equivalent.
• Preferred Bachelor’s or master’s degree in business administration, healthcare administration, or similar field.
• Experience with Microsoft Office Suite.
• Experience supervising direct reports.

Skills

• Strong leadership and supervisory skills.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks and prioritize responsibilities.
• Knowledge of healthcare regulations and compliance.
• Effective problem-solving and decision-making abilities.

Benefits

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive).

Pay

Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. Please refer to the note at the end of the posting for details on the NJ Pay Transparency Act.

Schedule

Hours and schedule details will be provided at the time of offer.