Business Office Representative

Job Description

The Oncology Business Representative supports revenue cycle and patient access functions for oncology services, with a focus on infusion therapy. This role ensures accurate insurance verification, authorization coordination, and treatment plan review to support timely care delivery, minimize denials, and optimize reimbursement. The position plays a critical role in reducing financial barriers for patients undergoing complex cancer treatment.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• 2 + years of experience in healthcare revenue cycle, preferably in oncology, infusion service or specialty care.
• Experience reviewing claims and identifying denial patterns, particularly in high-cost drug therapies, preferred.
• Experience utilizing EMR systems and oncology practice management/billing platforms preferred.
• Proficiency in Microsoft Office including applications in word processing, spreadsheets, database and presentation software and Crystal Report Writer.
• Must type a minimum of 65 wpm.
• Strong knowledge of insurance verification, oncology benefits, and prior authorization.
• Familiarity with Oncology specific billing, including chemotherapy/immunotherapy administration and drug coding (HCPCS/J-CODES).
• Working knowledge of ICD-10 diagnosis coding and its application to oncology treatment plans.