Business Office Manager HCC

Job Purpose

Aids the Administrator in ensuring all required areas for facility operation are covered. Manages and oversees accounting, general bookkeeping, and personnel record management.

Key Responsibilities

• Answers phones and greets guests professionally; accepts information or messages as needed.
• Provides backup receptionist duties as necessary.
• Accepts initial inquiry information and provides marketing tours and arranges marketing meals, as appropriate.
• Recruits, interviews, evaluates, and supervises receptionist staff; provides direction to these employees.
• Processes new hire pre-employment documentation; ensures all background and pre-employment checks are completed satisfactorily.
• Assists Administrator and department leaders with tracking partner performance evaluations.
• Receives and distributes mail to appropriate personnel and residents within 24 hours of receipt.
• Maintains office calendar of move-in/move-outs, staff vacations, events, etc. for reference.
• Accepts and receives monthly rental and other payments; maintains records of all payments received on tenant account cards.
• Enters deposits on a daily basis into the A/R system; updates the A/R system on a daily basis with census changes; manage staff and resident bulletin boards.
• Participates in seasonal decorating and events; maintains resident, employee, and other business files.
• Manages time clock records; enters time off data; reviews missed punches; communicates clock-in policies with employees and informs department heads of any policy misuse/abuse.
• Reviews payroll data; coordinates with Staff Accountant for final submission; prepares time cards for facility staff and calculates regular and overtime hours worked for each pay period.
• Enters new employee information, wage changes, address changes, and employee termination information into the intranet website in a timely manner.
• Codes Accounts Payable invoices; submits to the Executive Director for review; follows up with vendors for missing invoices as necessary.
• Communicates with Staff Accounting as often as necessary to ensure A/P, A/R, and payroll processes are operating smoothly and to resolve any issues in a timely manner.

Qualifications

• Minimum Education Required: Associate of Arts degree or diploma from a technical school, with courses in related subjects.
• Minimum Experience Required: Six (6) months experience in a payroll, insurance, or clerical position.
• Additional Qualifications (Preferred): Two (2) years’ experience in payroll, insurance, and/or clerical position.