Business Office Associate

Job Summary

Assists patients, visitors, providers and office staff in a courteous and friendly manner. Performs all duties efficiently and timely, while maintaining a positive patient flow. Serves as an office liaison when required.

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: 6 months in a related field involving administrative support and customer service activities

Essential Functions

• Maintains positive attitude.
• Has contact by phone, correspondence or in person meetings with persons in other departments or outside the practice.
• Tact is required in all communication and the employee is responsible for harmonious relationships.
• Demonstrates the following:
• Appropriate communication of information to all ages.
• Responsive to all patients and office staff requests.
• Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster.

Duties & Responsibilities

• In-service/Education Department Orientation
• Annual Training
• Clerical log sheets/audits
• Equipment operation and responsibility
• General Office Equipment operation
• Enter/Verify/Correct patient demographics and insurance information
• Obtain necessary signatures and consents as appropriate
• Post charges/payments
• Deposits
• Screening and collecting unpaid balances
• Financial counseling when needed
• Work accounts receivable
• Precertification/Authorization
• Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning)
• General Office Equipment, i.e., fax machine, copier, etc.
• All other duties as assigned

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• LHI matches dollar for dollar up to 6% on 403(b) match plan
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer

We are committed to offering quality, cost-effective benefits choices for our benefit eligible employees and their families. Lexington Health is an Equal Opportunity Employer. It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations.