Business Office Assistant

About the role

This is a receptionist position, which is a great way to get into a clinical environment.

Responsibilities

• Answer telephone and direct calls to appropriate area/personnel.
• Utilizes effective communicative skills in incorporated specific age, culture and developmental needs.
• Access computer or appointment stored information necessary to perform patient exam.
• Initializes required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders.
• Generates exam request.
• Relays information to patients and family members according to and following HIPAA Regulations.
• Schedules appointments, consults with physician’s/physician offices as needed.
• Managing film purging and transfer.
• Answers phones, provide assistance and direct calls in a courteous and efficient manner.
• Strong communication skills and ability to prioritize work.
• Must be a team player. Must be able to manage concerns and situations of immediate importance.
• Provide adequate and prompt information to all customers.
• Enforce patient privacy and confidentiality.
• Maintains employee medical record correspondence per protocol in the proper record format.
• Pulls and files medical records.
• Interfiles all correspondence and ancillary test results.
• Operates standard office equipment such as Microsoft office systems, calculators, photocopiers, dictation equipment, and fax machines.

Requirements

• High School Diploma or equivalent.
• Strong communication skills, multi-task oriented, sensitivity to others.
• Able to prioritize, self-motivated and able to handle stressful situations.
• Able to accurately manage a great number of details in a fast paced environment while providing excellent customer service according to Corewell standards.

Qualifications

• Preferred 1-year experience in a clinical office setting.
• Basic computer skills.

Skills

• Good interpersonal and communication skills.

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance

Traditional and Roth retirement options with service contribution and match savings

Pay

Details about pay are not specified in this job posting.

Schedule

Details about schedule are not specified in this job posting.

Additional Information

Primary Location: SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name: Department Name

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 40 Hours of Work

Days Worked: Monday to Friday

Weekend Frequency: N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account.

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