Business Manager, Product Analytics

About the role

As a Business Manager at Capital One you will apply strategic and analytical skills to major company challenges, partnering with world‑class professionals to develop and test strategies that impact the bottom line. The role is hands‑on, focused on data‑driven decision science, and works closely with product, engineering, research, finance and other partners to shape product development, quantify opportunities, and identify challenges for the Retail Bank’s Product Analytics team.

General Responsibilities

• Partner closely with Product Management and Engineering to identify high‑leverage growth opportunities and translate complex behavioral data and user funnels into actionable product recommendations and feature requirements.
• Set methodological standards for product experimentation; design, analyze, and interpret complex A/B/n tests using advanced statistical techniques (randomization, power calculations, variance reduction, quasi‑experiments) to isolate true customer incrementality.
• Query, clean, and transform massive, complex datasets using SQL, Python, or R; develop statistical models, user segmentation frameworks, and exploratory analyses to uncover engagement patterns.
• Drive alignment across cross‑functional partners (Product, Tech, Research, Finance); facilitate peer‑review gates to maintain rigorous analytical integrity and establish standardized KPI frameworks.
• Synthesize multi‑faceted data insights into clear, strategic narratives that influence audiences beyond vanity metrics, focusing on underlying customer value and long‑term business impact.

Basic Qualifications

• At least 3 years of professional experience performing analysis.
• Either:
  • A Bachelor’s Degree in a quantitative field (e.g., Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field), or
  • A Master’s Degree in a quantitative field (same list as above), or
  • An MBA with a quantitative concentration.

Preferred Qualifications

• Master’s Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.

Pay

Full‑time annual salary ranges (by location):

• McLean, VA: $164,800 – $188,100
• New York, NY: $179,700 – $205,100
• Other locations: salary will align with the pay range for the specific location.

This role is also eligible for performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well‑being. Eligibility varies based on full‑ or part‑time status, exempt or non‑exempt status, and management level.