Business Loan Representative
About the role
Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law.
Responsibilities
- Proactively manage and follow up on leads generated by the company and account executives
- Engage with potential clients via phone, email, and meetings to understand their needs, gather information, and assess their suitability for financing
- Work to qualify leads in a timely manner adhering to timelines set by the Company, and ensures they are accurately tracked and followed up through the sales process
- Maintain thorough knowledge of the loan products, loan guidelines, loan pricing, required documentation, educational resources, and other services that Lendistry offers
- Use knowledge of loan products, educational resources, and other services to build relationships with small business owners and generate new loan applications
- Manage company-provided leads and applications to effectively meet and exceed production goals
- Review loan application packages for completeness and eligibility
- Consistently reach out to target prospects to ensure loan pipelines are maintained at required levels to consistently achieve funding goals
- Create a unique customer experience that delivers customer-centric solutions to meet customers’ financing needs
- ISRs are change agents; passionate about ensuring that small businesses across our community have access to safe and affordable capital
- Some travel may be required
Requirements
- Bachelor’s degree in business, finance, or a related field and 1-2 years’ experience
- Basic understanding of small business lending is preferred
- Knowledge of both SBA eligibility requirements and current SOP 50 10 and conventional small business lending
- Proven track record in achieving results; ability to coordinate and prioritize concurrent activities within deadline-driven climate
- Ability to fully analyze, structure and package credit transactions
- Exceptional customer service skills. Service-dedicated and solutions-oriented mindset. Excellent verbal and written communication skills
- Ability to act autonomously in a fast-paced environment with limited supervisory oversight in the performance of daily activities
- Knowledge of business fundamentals and the business acumen to perform basic analysis of Business and Personal Tax Returns, Interim Financials, Bank Statements and Debt Schedules
- Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
- Demonstrated ability to proactively deliver exceptional customer service, fostering strong connections with clients that lead to report business and new referrals
- Post-sale relationship management is required to build a strong future network to leverage new loan sales and referrals
- Strong sense of urgency, with the ability to thrive in a fast-paced environment
- Strong PC skills; proficient in MS Word, Excel, and PowerPoint
Qualifications
- Knowledge of both SBA eligibility requirements and current SOP 50 10 and conventional small business lending
- Proven track record in achieving results; ability to coordinate and prioritize concurrent activities within deadline-driven climate
- Ability to fully analyze, structure and package credit transactions
- Exceptional customer service skills. Service-dedicated and solutions-oriented mindset. Excellent verbal and written communication skills
- Ability to act autonomously in a fast-paced environment with limited supervisory oversight in the performance of daily activities
- Knowledge of business fundamentals and the business acumen to perform basic analysis of Business and Personal Tax Returns, Interim Financials, Bank Statements and Debt Schedules
- Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
- Demonstrated ability to proactively deliver exceptional customer service, fostering strong connections with clients that lead to report business and new referrals
- Post-sale relationship management is required to build a strong future network to leverage new loan sales and referrals
- Strong sense of urgency, with the ability to thrive in a fast-paced environment
- Strong PC skills; proficient in MS Word, Excel, and PowerPoint
Skills
- Knowledge of both SBA eligibility requirements and current SOP 50 10 and conventional small business lending
- Proven track record in achieving results; ability to coordinate and prioritize concurrent activities within deadline-driven climate
- Ability to fully analyze, structure and package credit transactions
- Exceptional customer service skills. Service-dedicated and solutions-oriented mindset. Excellent verbal and written communication skills
- Ability to act autonomously in a fast-paced environment with limited supervisory oversight in the performance of daily activities
- Knowledge of business fundamentals and the business acumen to perform basic analysis of Business and Personal Tax Returns, Interim Financials, Bank Statements and Debt Schedules
- Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
- Demonstrated ability to proactively deliver exceptional customer service, fostering strong connections with clients that lead to report business and new referrals
- Post-sale relationship management is required to build a strong future network to leverage new loan sales and referrals
- Strong sense of urgency, with the ability to thrive in a fast-paced environment
- Strong PC skills; proficient in MS Word, Excel, and PowerPoint
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Paid Time Off
- Birthday Day Off
- 12 Paid Company Holidays
- 401(k) Match
- FSA and HSA
- Paid Life Insurance
- Paid Disability Insurance
- Pet Insurance
- Employee Assistance Program (EAP)
- Professional Development Courses
- In Office Provided Snacks and Drinks
- Gym Facilities (LA & Tustin/CEC Offices)
- In Office Engagement Activities
Pay
The US base salary range for this full-time position is $25.00 - $35.00 an hour plus commission. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience, and state of residence. Your recruiter can share more about the specific salary range during the interview process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.
Schedule
This is a stationary position that requires frequent sitting (approximately 95%), repetitive wrist motions, grasping, speaking, listening, close vision, and the ability to adjust focus. It also may require occasional standing, lifting, carrying of 20lbs or less, walking, kneeling, bending/stooping, twisting, pulling/pushing, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position.
Contact Information
Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation.