Business Intelligence Mgr

Responsibilities

• Lead the planning, prioritization, and delivery of BI projects, dashboards, and reports supporting key performance indicators (KPIs).
• Translate business questions into analytical requirements and BI solutions for operational and executive teams.
• Partner with stakeholders across the organization to understand needs and deliver.
• Act as a trusted advisor by identifying opportunities to leverage data for improved outcomes and efficiency.
• Facilitate requirements gathering, solution design discussions, and user acceptance testing.

Technical & Analytical Execution

• Develop, maintain, and evolve dashboards and reports using BI platforms (Power BI and SAS).
• Guide data extraction, transformation, and loading (ETL) processes to ensure reliable, accurate data pipelines.
• Perform root-cause analysis and deliver data-driven recommendations to improve performance in areas such as patient volume, revenue cycle, office productivity, and marketing ROI.

Team Leadership & Development

• Manage and mentor BI analysts and data specialists; provide coaching, performance feedback, and training.
• Establish standards, best practices, and documentation for BI processes and team practices.

Governance & Quality

• Champion data governance, ensuring consistency in metrics definitions and data integrity across systems.
• Monitor BI solution adoption and usage; iterate and improve to enhance value and user satisfaction.

Strategy & Continuous Improvement

• Contribute to the BI and analytics roadmap aligned with organizational strategy.
• Evaluate and recommend enhancements to BI tools, processes, and architecture.
• Stay current with Power BI features, healthcare analytics trends, and data visualization best practices.