Business Intelligence Information Technology Epic

About the role

Clinical Shared Services is seeking a programmer analyst with a problem-solving mindset to join our team to support the EHR system at NYP. The incumbent will implement and maintain programming customizations and system configurations for the clinical enterprise EMR system. This role collaborates with a diverse group of professionals and works closely with clinical and operational stakeholders to support their efforts.

Responsibilities

• Design, develop, code, test, support, debug, and document programming clinical applications to implement and sustain Electronic Medical Records (EMR) systems.
• Develop and program forms, reports, surveys, queries, macros, scripts, print groups, and other technical aspects of system implementation, maintenance, and integration.
• Work with stakeholders to understand project goals and requirements.
• Analyze and understand various data models in depth; proactively define data structures to improve performance or add value; maintain accurate documentation.
• Provide design support for business intelligence solutions and their continuous maintenance; assist end users with problem-solving.
• Work with clinical and operational leadership to understand business and user needs, document project work plans and requirements (including tasks, milestones, timelines, interdependencies, and contingencies), and revise existing system logic as necessary.
• Improve best programming practices; adhere to corporate standards for performance metrics, data collection, data integrity, query design, and reporting format to ensure high-quality, meaningful analytic output.
• Assist in managing technical support issues, problem escalation, resolution, and risk minimization.
• Maintain knowledge of industry standards and best practices, including HIPAA, to ensure all deliverables meet those standards.
• Work closely with clinical and business users and assist a multi-disciplinary team in the design, implementation, optimization, change management, and issue resolution related to the enterprise system.

Requirements

• Bachelor’s degree in Information Systems, Business, or equivalent.
• 1 or more years of related work experience.
• Proficient in SQL and database modeling.

Preferred Skills

• Experience with programming languages.
• At least 2 years’ experience participating in software installation projects of medium/large size and complexity, including familiarity with all phases of the software development lifecycle.
• Experience with relational databases and application development tools such as Intersystems Caché.
• Knowledge of general business technologies (Windows, MS Office), hardware, various web technologies, and other programming languages.
• Ability to identify and compare alternative solutions and approaches to problems.
• Knowledge of core technologies specific to clinical systems.
• Experience with data exploration and data visualization tools (e.g., Tableau, Looker, PowerBI).
• Excellent analytical, problem-solving, written, and verbal communication skills.

Benefits

Join a healthcare system where employee engagement is at an all-time high. We foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life.

Pay

Salary Range: $66,300–$118,000/Annual

Schedule

This role requires on-site presence (variable by role). All employees should live within a commutable distance to NYP.