Business Intelligence Developer (48294)

About the role

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. When you join our team, you become part of a collaborative, mission-driven organization dedicated to delivering exceptional patient care. Our Information Technology team plays a vital role in ensuring providers and staff have secure, reliable, and high-performing systems to support clinical excellence. Charlotte Eye Ear Nose & Throat Associates (CEENTA) is seeking a talented and analytical Business Intelligence Developer to join our growing Analytics team. In this role, you will develop and maintain reporting and analytics solutions that support operational, clinical, and strategic decision-making across the organization. Working closely with executive leadership, clinical stakeholders, and information systems teams, you'll help transform complex healthcare data into meaningful insights that improve patient care and business performance.

Responsibilities

• Collaborate with subject matter experts and leadership to gather, analyze, and document reporting requirements
• Design, develop, test, implement, and maintain reports, dashboards, extracts, and analytics solutions
• Serve as a primary reporting resource for Epic Cogito and related reporting technologies
• Create and maintain reporting objects utilizing industry best practices
• Develop custom reporting solutions utilizing SQL, relational databases, and Epic reporting tools
• Ensure data integrity, security, and quality control of all delivered reporting solutions
• Validate report designs and conduct audits related to security and data controls
• Partner with executive leadership, operational leaders, clinical stakeholders, and Information Systems teams to support reporting initiatives
• Work with third-party vendors and external organizations to securely share and extract data
• Participate in project planning, solution design, timeline estimation, testing, implementation, and documentation efforts
• Maintain awareness of emerging BI technologies and industry best practices

Typical day

In this role, you will spend much of your day designing and building custom reports that extend beyond standard Epic reporting capabilities. Using SQL and Epic databases such as Clarity and Caboodle, you will develop custom data solutions that support operational and clinical decision-making. You will collaborate with database administrators, ETL administrators, leaders, and report consumers to ensure data accuracy, optimize reporting delivery methods, and provide meaningful insights throughout the organization.

Schedule

Regular schedule is Monday–Friday, generally 8:00am–5:00pm; occasional evening or weekend work may be required to support system updates and project implementations. Hybrid/remote work eligibility available upon successful completion of the probationary period and while maintaining good standing.

Requirements

• Bachelor's degree in Computer Science, Business Administration, Health Information Management, or a related field, highly preferred
• Strong knowledge of relational database concepts and query tools
• Experience with SQL development, tuning, and data extraction methodologies
• Experience with business intelligence reporting, systems analysis, and solution design
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple projects and priorities simultaneously
• Excellent written and verbal communication skills
• Strong interpersonal skills with the ability to build relationships across technical and non-technical teams
• Experience with Microsoft Office or similar productivity software
• Experience organizing and managing multiple projects

Preferred qualifications

• Two or more years of Epic Cogito experience
• Experience with Epic Reporting Workbench, Clarity, Chronicles, Crystal Reports, and Caboodle
• Knowledge of data warehouse, data mart, OLAP, and OLTP technologies
• Epic certifications including: Cogito Fundamentals, Caboodle Data Model, Clarity Data Model — or the ability to obtain required Epic certifications within three months of hire