Business Intelligence Analyst - Remote

Position Summary

Crossroads’ Data Analytics team enables faster, optimized decisions for the entire business. We collaborate to design solutions and generate insights for cross-functional business problems. We focus on data, reporting, and analytical solutions to drive stronger, strategic decision-making. We are seeking a Business Intelligence Analyst to develop BI reports and communicate analytical findings to guide business partners.

Responsibilities

• Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on operations and revenue cycle data to identify areas of opportunity.
• Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions.
• Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., SQL, Power BI, R, etc.).
• Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy.
• Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs.
• Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs.
• Show enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business.

Requirements

• Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education.
• 3-5 years in business/reporting analyst role focused on Healthcare Operations and/or Revenue Cycle Management.
• Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve.
• Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages.
• Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills, with ability to present findings to senior management.
• Superior problem-solving and logic processing skills to identify business growth opportunities.

Education and Experience

• Equivalent in ongoing self-education or commensurate experience in lieu of a Bachelor's degree.
• 3-5 years in business/reporting analyst role focused on Healthcare Operations and/or Revenue Cycle Management.
• Proficiency in data visualization tools, such as Power BI and/or Tableau.
• Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages.
• Experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery.
• Proficiency with Microsoft Office Suite.
• Excellent verbal and written communication skills, with ability to present findings to senior management.
• Superior problem-solving and logic processing skills to identify business growth opportunities.

Hours and Schedule

This role operates Monday through Friday. The position is remote and will require that the candidate can come into the office in Greenville, SC for meetings as needed.

Benefits Package

• Medical, Dental, and Vision Insurance
• PTO
• Variety of 401K options including a match program with no vesture period
• Annual Continuing Education Allowance (in related field)
• Life Insurance
• Short/Long Term Disability
• Paid maternity/paternity leave
• Mental Health day
• Calm subscription for all employees