Business Integration Consultant

Job Title: Business Integration Consultant Primary Location: Grand Rapids, MI Employee Status: Full-Time Salaried Estimated Hours/Week: 38 Who We Are: As Michigan's largest credit union, we strive to deliver exceptional service to our members while fostering a culture built on curious minds, collaborative hearts and continuous excellence. If you're looking for your next opportunity to grow your career and broaden your experience within LMCU, we encourage you to apply. About this position: LMCU is seeking a collaborative and strategic Business Integration Consultant to help ensure enterprise initiatives are operationally ready, effectively adopted, and successfully transitioned into ongoing business ownership. This role serves as a key bridge between strategy, implementation, and day-to-day operations, helping the organization turn approved initiatives into measurable business outcomes. As part of a newly established Strategic Operations function, this position will play an important role in helping build and mature the organization's approach to operational readiness, change adoption, and enterprise initiative execution. Working within Strategic Operations, the Business Integration Consultant partners with stakeholders across the organization to coordinate readiness planning, assess operational impacts, support organizational change efforts, and drive adoption of new products, services, processes, and strategic initiatives. This role plays a critical part in helping teams prepare for change, align stakeholders, and achieve sustainable results. The ideal candidate brings experience in organizational change management, business transformation, process improvement, or project leadership and is comfortable influencing across teams while managing multiple priorities. What you'll do: Organizational Readiness Lead readiness planning activities for strategic initiatives, products, services, and operational changesAssess impacts to people, processes, systems, policies, and proceduresIdentify risks, dependencies, and barriers to successful adoptionPartner with stakeholders to ensure operational teams are prepared for implementation activities Change Management & Adoption Develop and coordinate adoption strategies, communication plans, and stakeholder engagement activitiesSupport change management efforts that enable successful implementation and long-term sustainabilityPartner with leaders and business units to drive awareness, understanding, and adoption of new initiativesBuild alignment among stakeholders throughout the implementation process Cross Functional Collaboration & Operational Integration Facilitate collaboration among business units, operations, technology, training, compliance, risk, and other stakeholdersCoordinate handoffs between teams and ensure ownership transitions are clearly definedSupport governance and initiative review activitiesEvaluate operational impacts and support process improvements related to strategic initiativesAssist in developing procedures, documentation, and operational readiness materials Benefits Realization & Continuous Improvement Assist with tracking business outcomes, adoption metrics, and success measuresSupport post implementation reviews and lessons learned activitiesIdentify opportunities to improve organizational effectiveness and future initiative deliveryAdhere to and champion our core values of curious minds, collaborative hearts and continuous excellence What You'll Bring: Bachelor's degree in business administration, management, organizational development, operations, finance, or a related fieldFive or more years of experience in business operations, organizational change management, project leadership, consulting, business transformation, process improvement, or a related disciplineExperience leading cross functional initiatives preferredCredit union or financial services experience preferredChange Management certification such as Prosci or equivalent preferred Knowledge & Skills: Experience with process improvement, Lean, or Six Sigma methodologiesExperience supporting enterprise initiatives and organizational transformation effortsKnowledge of project, portfolio, or program management practicesStrong organizational change management and readiness planning skillsAbility to assess operational impacts and develop transition strategiesExcellent facilitation, communication, and stakeholder management skillsAbility to coordinate multiple initiatives simultaneouslyStrong problem solving and relationship building skillsAbility to influence and drive alignment without direct authorityStrong written and verbal communication skills What You'll Get: All Employees: weekly pay and retirement savings options.Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? You may email us at: Careers@lmcu.org. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to: P.O. Box 2848, Grand Rapids, MI 49501. LMCU is an Equal Opportunity Employer