Business Insurance Account Manager Position

About the role

At Granite Insurance, we are seeking a Business Insurance Account Manager to join our dynamic team. This role offers the opportunity to build strong client relationships, provide expert advice, and ensure client satisfaction and retention.

Responsibilities

• Build and maintain strong relationships with clients, understanding their insurance needs and providing customized solutions.
• Assist with qualifying new business opportunities in conjunction with the sales team.
• Stay updated on insurance products, regulations, and industry trends to effectively advise clients on the most suitable insurance solutions.
• Coordinate policy renewals, endorsements, and claims processing, ensuring accuracy and timeliness.
• Analyze clients' risk exposures and recommend appropriate coverage options to mitigate risks.
• Maintain accurate client records, ensure compliance with regulatory requirements, and manage documentation related to insurance policies.
• Collaborate with underwriting, claims, and finance teams to deliver comprehensive insurance solutions and excellent customer service.
• Educate clients on insurance-related topics, including coverage options, policy features, and risk management strategies.
• Monitor key performance indicators, such as client retention rates, and implement strategies for continuous improvement.

Requirements

• Proven experience in insurance sales, account management, or related roles.
• Strong knowledge of insurance products, underwriting principles, and risk management concepts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Proficiency in MS Office Suite and CRM software.
• Relevant insurance certifications (e.g., CIC, CPCU) are a plus.

Qualifications

• Mid Level (3-6 years) experience.
• No formal education required.

Benefits

• Competitive compensation structure.
• Health and vision insurance.
• Dental insurance.
• Life insurance.
• Long-term disability and long-term care coverage.
• Paid holidays and paid time off.
• Family leave.
• Flexible scheduling.
• Paid training and professional development (including insurance licensing).
• Safe Harbor 401(k) retirement plan.

Why Granite Insurance?

• Founded in 1936, Granite Insurance is a trusted partner in Caldwell County and the Granite Falls community.
• We have grown significantly over the past decade, working with clients of all sizes and locations.
• We are part of Keystone Insurers Group, a leading independent agency partnership in the U.S.
• We offer tailored insurance and risk management solutions backed by a national network of expertise and resources.