Business Insurance Account Associate

About the role

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Responsibilities

• Basic Knowledge of Agency Management System
• Assist with client service deliverables aligned with tasks
• Steps in to support account team members on any/all functions as needed.
• Assists other Account Associate's during high volume times as needed.
• Provides New Business, Renewal and General Service Support based on the following tasks:
• AMS Data Entry: new business support, renewal support, special projects
• Order and File Loss Runs
• Generate Certificate Holder Lists
• Download E-Mods or request from insurance carrier
• Order Flood Zones
• Order ISO Prometrix Reports
• Certificate Issuance
• Evidence of Property Issuance
• Auto ID Card Issuance

Requirements

• A High School Diploma
• 0-12 months prior experience
• Reliable and punctual
• Developing active listening, verbal and written communication skills, customer service skills
• Developing attention to detail and sense of urgency and problem-solving abilities
• Team player and eager to learn
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• Developing basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel

Qualifications

• Develops basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel

Skills

• High School Diploma
• 0-12 months prior experience
• Reliable and punctual
• Active listening, verbal and written communication skills, customer service skills
• Attention to detail and sense of urgency and problem-solving abilities
• Team player and eager to learn
• Basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel

Benefits

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Stock purchase opportunities

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.