Business Insights Specialist (Tester)

Work Location: Jersey City, New Jersey, United States of America. Hours: 40 per week.

About the role

The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMarts in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations.

Works autonomously and is accountable for acting as a lead within a specialized business management function and may provide work direction to others. Provides seasoned specialized knowledge, advice, and/or guidance to various stakeholders and team members. The scope of the role may have enterprise impact and focuses on short to medium-term issues (e.g., 6-12 months). Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross-functional processes within own area of expertise. Oversees and/or independently performs tasks from end-to-end and may interact with any hierarchy level up to executive leaders and external vendors.

Responsibilities

• Leads on the interpretation of complex business issues, generates multifaceted insights, and identifies opportunities to help drive business growth or address business/enterprise needs.
• Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience.
• Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business.
• Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate.
• Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations.
• Escalates data/process related problems and communicates to relevant teams in a timely manner, making recommendations for resolution.
• Provides day-to-day support and delivery of analytics.
• Represents functional area as a business insights & analytics specialized expert.
• Synthesizes complex and vast amounts of information and translates into actionable insights and strategy.
• Builds business requirements and facilitates project execution to develop insights.
• Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value.
• Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers.
• Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly.
• Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand.
• Provides business explanation for anomalies/outliers identified during analysis.
• Works with business functions and analytics teams to transition business requirements to analytics requirements.
• Trains business users on how to integrate analytics into decisions.
• Leverages knowledge of data capabilities to build and deliver insights.
• Develops analysis to corroborate initial proof of concept.
• Executes on data requests accurately and within a timely manner.
• Identifies and investigates data/analytics related issues.
• Ensures business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues.
• Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensures timely communication of issues/points of interest.
• Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit.
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques.
• Participates in personal performance management and development activities, including cross-training within own team.
• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Leads, motivates, and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Requirements

• Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance, or computer science).
• Graduate degree preferred with either progressive project work experience, or 5+ years of relevant experience; higher degree education and research tenure can be counted.

Skills

• Strong analytical skills with the ability to synthesize complex information into actionable insights.
• Proficiency in data visualization tools and techniques to present insights effectively.
• Excellent stakeholder management and communication skills to influence and persuade at various organizational levels.
• Deep business domain expertise to contextualize analytics and inform recommendations.
• Collaborative approach to working with cross-functional teams and business partners.
• Ability to manage multiple complex projects and initiatives from end-to-end.
• Knowledge of both quantitative and qualitative methodologies for data interpretation.
• Experience in training business users on integrating analytics into decision-making.
• Understanding of compliance and risk management requirements in a financial institution.

Pay

$91,000.00 - $136,240.00 USD per year. TD is committed to providing fair and equitable compensation opportunities to all colleagues. The base pay offered may vary based on skills, experience, job-related knowledge, geographic location, and other business needs.

Benefits

Our Total Rewards package includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as:

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward and recognition programs.

We provide training and onboarding sessions to ensure success in your new role. Regular development conversations, access to an online learning platform, and mentoring programs are available to help unlock future opportunities.

Physical Requirements

• Domestic Travel: Occasional (1-33%).
• International Travel: Never (0%).
• Performing sedentary work: Continuous (67-100%).
• Performing multiple tasks: Continuous (67-100%).
• Operating standard office equipment: Continuous (67-100%).
• Responding quickly to sounds: Occasional (1-33%).
• Sitting: Continuous (67-100%).
• Standing: Occasional (1-33%).
• Walking: Occasional (1-33%).
• Moving safely in confined spaces: Occasional (1-33%).
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%).
• Lifting/Carrying (over 25 lbs.): Never (0%).
• Squatting: Occasional (1-33%).
• Bending: Occasional (1-33%).
• Kneeling: Never (0%).
• Crawling: Never (0%).
• Climbing: Never (0%).
• Reaching overhead: Never (0%).
• Reaching forward: Occasional (1-33%).
• Pushing: Never (0%).
• Pulling: Never (0%).
• Twisting: Never (0%).
• Concentrating for long periods of time: Continuous (67-100%).
• Applying common sense to deal with problems involving standardized situations: Continuous (67-100%).
• Reading, writing, and comprehending instructions: Continuous (67-100%).
• Adding, subtracting, multiplying, and dividing: Continuous (67-100%).