Business Inside Sales Representative

Responsibilities

• Manage a portfolio of accounts and develop new business opportunities through inbound-outbound calls, emails, and chats.
• Retain customers by understanding their concerns and develop solutions to maintain their business.
• Leverage multiple systems and tools to complete the sales process.
• Research client’s current and future technology needs to support business objectives and goals.
• Execute sales strategies and best practices to achieve revenue targets.
• Collaborate with cross-functional teams to ensure customer satisfaction by delivering qualified solutions that meets the client’s needs.
• Maintain accurate records of sales activities and customer interactions.
• Accurately complete sales order for fulfillment team for installations next steps.
• Stay up to date with industry trends and best practices.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required.
• Proven track record of success providing excellent customer service.
• 1+ years of experience in inside sales or account management (preferred).
• Familiarity with a CRM software and Microsoft Office Suite (preferred).

Qualifications

• At least 3 years of previous sales experience required for Advanced Small Business Account Executive.
• At least 5 years of previous sales or relevant customer sales experience required for Senior Small Business Account Executive.

Benefits

• Base wage, along with sales incentives (averaging $1000-$2000 per month).

Pay

• Salary range based on experience and qualifications.

Schedule

• Full-time position.