Business & Finance Specialist - Technology Services

Join a team dedicated to keeping the University of Illinois Urbana-Champaign's technology infrastructure running smoothly behind the scenes. In this role, you'll coordinate financial activities and provide essential administrative support for the Technology Services Business Office, helping ensure the CIO office, service billing, and travel operations run efficiently so our staff can focus on serving the faculty, staff, and students across campus.

About the role

This position fulfills business operations and financial needs for Technology Services. Hybrid work options may be available, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University’s Workplace Flexibility policy. Sponsorship for work authorization is not available for this position.

Responsibilities

• Travel and Reimbursement Processing
  • Serve as primary contact for staff travel, training, and reimbursement matters, coordinating arrangements, processing reimbursements through the Emburse system, and advising on University policies and procedures.
• Business Operations
  • Assist with departmental and vendor billing.
  • Process fund transfers via journal vouchers or feeder files through the Banner system for various units.
  • Reconcile procurements and customer billing transactions, including identifying trends or discrepancies and reporting those to Business Office leadership.
  • Process account receivable transactions, including onsite deposits.
  • Assist with onsite receiving, as needed.
  • Provide overflow and/or back-up processing for purchase transactions via iBuy, PCard, and TCard.
  • Identify and recommend process improvements to Business Office leadership to streamline business and accounting tasks.
  • Maintain electronic records using Pinnacle Service Request Management System.
  • Process requested CFOP changes, service adds, renewals, and changes to various services.
  • Assist with the receiving of supply inventory items, including adding new inventory, adjusting costs/markups, and making inventory adjustments.
  • Maintain appropriate user access to Pinnacle and communication lists to appropriate groups of users.
  • Assist in answering questions and addressing billing issues related to services, applying departmental policies and procedures to specific problems on a case-by-case basis.
  • Backup the Assistant to the CIO, assisting the CIO as needed.
  • Perform other duties as assigned.

Requirements

• Bachelor's degree with a major in Accountancy or a related field AND two (2) years of professional-level accounting experience.
• OR possession of current registration as a Certified Public Accountant (CPA), Certified Management Accountant, or a valid license to practice Public Accounting (LPA).
• OR Master's degree in Accountancy or a related field.
• Demonstrated university business experience.

Preferred Qualifications

• Demonstrated experience using the Banner Financial Application and Pinnacle Service Management System.

Skills

• Working knowledge of university business policy and procedures.
• Working knowledge of business systems available on campus such as Banner, iBuy, Emburse, MyUI Financials, and EDDIE.
• Ability to track and bill services related to major and minor projects.
• Excellent computer skills with working knowledge of Microsoft Word, Excel, Teams, Outlook email, and calendaring.
• Excellent knowledge of spelling, grammar, and correct formats for business correspondence.
• Excellent communication skills.
• Ability to prioritize and handle confidential information.
• Ability to work cooperatively in a team environment.
• Ability to manage multiple tasks/projects.

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Tuition waivers for employees and dependents

Pay

The budgeted salary range for this position is $53,000 to $65,000, commensurate with experience.

Schedule

This is a 100% full-time Civil Service position, appointed on a 12-month basis. Hybrid work options may be available, with the ability to be on-site at least three times per week on the University of Illinois Urbana-Champaign campus.