Jobs · Massachusetts

Business Enablement Lead - SAP S/4HANA Program

Watts Water Technologies · North Andover, MA · 2 days ago
$106k–$124k/yrFull-time

Primary Job Duties And Responsibilities

  • Lead the SAP Business Enablement function by coordinating training, learning, and deployment readiness activities across all SAP S/4HANA deployment waves.
  • Plan, coordinate, and execute role-based training programs to prepare employees for successful adoption of SAP S/4HANA and standardized business processes.
  • Lead, coach, and develop the SAP Training Lead to ensure high-quality learning content, training delivery, and learner experiences.
  • Manage SAP learning platforms and digital adoption tools (e.g., WalkMe, SAP Enable Now, Learning Management System), driving continuous improvement and user adoption.
  • Partner with ERP Program leadership, functional teams, business process owners, site leadership, and Organizational Change Management to coordinate business enablement activities and support successful deployments.
  • Cook up Super User and Site Champion networks to facilitate knowledge transfer and reinforce business adoption across deployment locations.
  • Monitor business enablement progress, identify deployment readiness risks, and escalate issues that may impact successful implementation.
  • Develop, maintain, and report on enablement dashboards, key performance indicators (KPIs), and executive reporting to measure training effectiveness, learner engagement, and deployment readiness.
  • Capture lessons learned and continuously improve business enablement processes, standards, templates, and deployment playbooks to support future implementation waves.
  • Provide leadership, work direction, coaching, and prioritization to direct or indirect resources supporting training, digital adoption, process alignment, adoption analytics, and user support activities, as applicable.
  • Assume responsibility for other projects and duties as assigned by the Global ERP Director or Company management.

Required Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Education, Organizational Development, Supply Chain, or a related field (or relevant work experience).
  • Minimum of 3 years of experience in project coordination, ERP implementations, business transformation, learning and development, business enablement, or a related field.
  • Strong organizational, planning, and project coordination skills with exceptional attention to detail.
  • Ability to build and maintain effective working relationships across business and IT teams.
  • Ability to manage multiple priorities across concurrent deployment waves while meeting project deadlines.
  • Experience supporting training programs, deployment activities, or user enablement initiatives.
  • Proficiency with Microsoft Office applications, including Excel and PowerPoint.
  • Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.

Preferred Qualifications

  • Professional certifications in SAP, Project Management, Learning & Development, Change Management, or related disciplines.
  • Experience supporting SAP S/4HANA or other enterprise ERP implementations.
  • Experience working in a manufacturing environment or global operations.
  • Experience with digital adoption platforms and learning technologies, including WalkMe, SAP Enable Now, or Learning Management Systems (LMS).
  • Experience developing dashboards, KPIs, and executive reporting to measure training effectiveness, learner engagement, and deployment readiness.
  • Experience supporting organizational change, business transformation, or enterprise-wide technology deployments.

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