Business Development Representative - WMS

Job Summary

Grow with an Ownership Mindset: Champion continuous learning and innovation. Collaborate with Peers and Leaders Alike: Hold each other to high standards and step up to help when needed.

About the Role

Join our WMS Sales team as a Business Development Representative and play a vital role in helping brands solve their warehouse operations challenges with ShipBob's proprietary Warehouse Management System.

Responsibilities

• Identify, research, and qualify brands that are managing their own fulfillment operations — adding 10+ high-potential WMS prospects to your pipeline daily.
• Execute a high-volume, multi-channel outreach strategy (cold calls, emails, and social selling) including 40+ dials, 5+ quality connections, and 25+ minutes of call time per day — targeting warehouse ops leaders, supply chain directors, and 3PL operators.
• Leverage platforms like LinkedIn, CRM tools, and industry databases to identify brands that are strong fits for ShipBob WMS — with a specific focus on beauty, health & wellness, food & beverage, and home goods verticals.
• Connect with key stakeholders to understand their current warehouse operations, identify pain points, and determine alignment with ShipBob's WMS solution.
• Use a consultative approach to uncover non-traditional opportunities and make thoughtful recommendations — this role requires real problem solving, not just pitch delivery.
• Schedule qualified demos for WMS Account Executives and help drive deals forward through strategic collaboration.
• Own the metrics: meet and exceed daily activity benchmarks and contribute consistently to monthly and annual WMS revenue goals.
• Stay ahead: keep a pulse on the WMS competitive landscape, industry trends, and evolving enterprise needs to sharpen your outreach strategy and messaging.

Requirements

• Minimum 1 year of demonstrated success in a sales environment required.
• Background in WMS, OMS, 3PL, supply chain, or logistics SaaS is a strong plus — you already know the buyer and the pain points.
• Experience selling over the phone and smart calling warehouse operations, supply chain, and logistics decision-makers.
• A consultative mindset — you ask great questions and listen before you pitch.
• A high degree of diligence, accountability, and self-direction.
• Comfortable in a competitive environment, with evidence of personal ambition.
• Relentless persistence in the face of daily rejection and delays.
• An aptitude for research and understanding data.
• Grit.

Qualifications

• Education: Bachelor's degree preferred.
• Experience: Minimum 1 year of sales experience required.
• Technical Skills: Familiarity with WMS, OMS, and 3PL systems is beneficial.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package

Pay

Base salary of $65,000 annually + Commission

Schedule

Remote Monday and Friday. Onsite Tuesday, Wednesday, and Thursday at 120 N Racine Ave #100, Chicago, IL 60607.

Company Information

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.