Business Development Representative (Remote, United States EST/CST)

Reporting directly to our Business Development Manager and sitting within the Marketing organization, the Business Development Team plays a critical role in driving new customer pipeline and acquisition by identifying, engaging, and qualifying high-quality sales-ready opportunities for our direct Sales team.

About the role

As a Business Development Representative (BDR), you'll often be one of the first people prospective customers meet at M-Files. You'll communicate the M-Files value proposition through thoughtful outbound prospecting, helping prospects understand how M-Files can support their organization while navigating objections, overcoming lack of responsiveness, and ultimately creating meaningful early-stage sales opportunities. You'll leverage data insights, best-in-class technology, and a range of prospecting tactics to identify and engage key accounts aligned with our Sales team's goals.

Strong written and verbal communication skills will be important as you learn to confidently articulate the M-Files value proposition to a broad and varied audience. You'll work closely with colleagues across Business Development, Growth Marketing, and Sales, gaining exposure to how our regional go-to-market teams work together to generate pipeline and win new customers. This is a great opportunity for someone who enjoys building relationships, learning through execution, and continuing to develop their skills within a collaborative B2B sales environment.

This is a fully remote role with the ability to work anywhere in the U.S.; Eastern or Central time zones are preferred to support team collaboration. Occasional travel for events and internal meetings will be required.

Responsibilities

• Identify, engage, and qualify high-quality sales-ready opportunities for the direct Sales team
• Communicate the M-Files value proposition through outbound prospecting
• Navigate objections and overcome lack of responsiveness to create early-stage sales opportunities
• Leverage data insights, technology, and prospecting tactics to engage key accounts aligned with Sales goals
• Articulate the M-Files value proposition to a varied audience
• Collaborate with Business Development, Growth Marketing, and Sales teams

Requirements

• 3+ years of experience in a business development or sales role, preferably for a technology vendor
• Strong prospecting skills and confidence to make cold calls, ask for referrals, and seek new leads
• Highly self-motivated, disciplined, and driven
• Ability to understand technology solutions and communicate benefits to prospects
• Technology savvy, with working knowledge of CRM systems and tools such as Salesforce, Gong, Engage, LinkedIn, etc.

Benefits

• Fully remote work with flexible life/work balance
• 10 paid holidays annually
• 15 days' vacation annually
• 4 floating holidays (employee's discretion)
• 6 days of paid sick leave
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)

About the company

M-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.

Our Guiding Principles unite us across diverse cultures and personalities:

• Make It Happen - We set bold goals, take ownership, learn from mistakes, and relentlessly pursue results
• Help Others - We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins together
• Love Customers - We put customers and partners at the heart of everything, delivering value with respect, fairness, and speed