Business Development Director

Job Overview

Responsibilities

• Develop and execute a business development strategy to obtain steady state residential property management contracts that meet the FirstService Residential client-type strategy.
• Manage and directly participate in the discovery and sales process; deliver sales presentations to prospective clients and boards utilizing our established sales methodology and articulating our defined Value Proposition.
• Manage and improve existing relationships with industry contacts, navigate industry discussions with a deep understanding of market and operational knowledge.
• Manage sales process through utilization of our CRM - entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications.
• Collaborate with marketing team on campaigns and growth initiatives, prepare proposal (RFP) responses.
• Coordinate the overall communication and presentation strategy with operational leaders including internal preparation of materials, engagement of resources, team member attendance, pre and post meeting conference calls.
• Facilitate and conduct client presentations with operational counterparts and successfully close deals.
• Attend planning and business development meetings as requested.
• Provide trending and analysis associated with current processes, product types, service lines, regions of business, etc.
• Monitor competition and keep on top of industry trends; report findings to senior leadership team.

Qualifications

• Bachelor's degree in business required, MBA a plus but not required.
• Five (5)+ years of sales experience in a service-related industry.
• Intermediate proficiency in Microsoft Excel, Word, Teams, and Outlook.
• Possess a general working knowledge of the Minnesota residential marketplace and understanding of industry terminology.
• Some general industry experience from a brokerage, property management or recruitment background is preferred.
• Comfortable contacting cold leads of prospective board members that have not previously worked with our organization.
• CRM experience (SimplerHub, HubSpot, Salesforce or Microsoft Dynamics).
• Demonstrate strong and effective customer service and relationship building skills.
• Ability to immediately develop rapport and form new relationships with a variety of personalities and “types” of clients including board members, industry players and prospects during and after the sales process is critical to this role.
• Ability to be “of service” to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process.
• Possess excellent grammar, spelling and proofreading skills.
• Resourceful and capable of using data mining sources and techniques to develop own leads.
• Demonstrate good common sense, sound judgment, and a high ethical bar.
• Consistently perform at high levels in a fast-paced ever-changing work environment.
• Able to work independently; capable of taking ownership of assigned tasks and to anticipate work requirements.
• Self-motivated to achieve and exceed the established project goals and sales target.
• Facilitate and attend frequent offsite client presentations at properties throughout Minnesota, Iowa and Wisconsin which will require travel to properties and will often occur outside of normal business hours.

Skills

• Intermediate proficiency in Microsoft Excel, Word, Teams, and Outlook.
• CRM experience (SimplerHub, HubSpot, Salesforce or Microsoft Dynamics).
• Strong and effective customer service and relationship building skills.
• Resourceful and capable of using data mining sources and techniques to develop own leads.
• Good common sense, sound judgment, and a high ethical bar.
• Ability to work independently and take ownership of assigned tasks.
• Self-motivated to achieve and exceed the established project goals and sales target.

Benefits

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage. In addition, you will be eligible for vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.

Compensation

$90,000 - $100,000 annually. This position will also be bonus eligible on each sale.