Business Development Center/Service Appointment Coordinator

Job Responsibilities

• Ask the customer questions to uncover needs and directs calls promptly
• Ensure service appointments are made accurately, precisely and clearly; direct questions to specified Service Advisor or Department Manager
• Provide customers with proper notifications (recalls, warranty information, notes in the system, etc.) and accurate estimates on services they're calling about or coming in for
• Stay abreast of all types of services offered, warranty recalls and any information pertinent to clear communications with the customers
• Maintain honesty and integrity while performing all job duties
• Adhere to all company policies, procedures and codes of conduct

Qualifications, Certificates, Licenses, Registrations

• A valid, unrestricted driver's license (you must be insurable)
• Maintain a clean, acceptable, safe driving record
• Must be able to pass pre-employment screening requirements which include a drug screen, a background check and a Motor Vehicle Report
• Be able to read and comprehend instructions and information in the English language

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle, or feel and talk or hear.
• The associate frequently is required to stand and walk.
• The associate must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Benefits

• Medical
• Dental
• 401K retirement savings plan
• Paid time off
• Company-paid continuing education and training

Pay

TBD

Schedule

N/A

Skills

People skills, a genuine desire to service the client, a positive attitude, and willingness to be a team member.

Benefits

• Medical
• Dental
• 401K retirement savings plan
• Paid time off
• Company-paid continuing education and training