Business Development Center Sales Associate Needed for Busy Dealership

Responsibilities

• Serve as the first point of contact for customers through website inquiries, phone calls, and online communication.
• Respond promptly and professionally to customer questions and vehicle inquiries.
• Make outbound follow-up calls, texts, and emails to engage potential customers and build relationships.
• Schedule appointments for customers with our Sales Managers and ensure a smooth transition into the dealership.
• Learn vehicle features and inventory to provide helpful information to customers.
• Maintain accurate customer information and follow-up activities within our CRM system.
• Meet department goals and performance expectations while maintaining a high level of customer satisfaction.
• Follow all Bowser Automotive policies, procedures, and safety guidelines.

Qualifications

• Strong communication skills with the ability to build rapport over the phone and online.
• Excellent listening skills and the ability to understand customer needs.
• Comfortable making outbound calls and following up with potential customers.
• Basic computer skills with the ability to learn new software and CRM systems.
• Organized, self-motivated, and able to manage multiple tasks in a fast-paced environment.
• Professional, friendly, and positive attitude.
• Previous sales, customer service, call center, or automotive experience is a plus but not required.

Physical Requirements

• Ability to sit and work at a computer for extended periods of time.
• Ability to lift up to 20 pounds as needed.

What Bowser Automotive Offers

• Competitive wages
• Medical, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Supplemental short-term disability coverage
• Paid time off
• Opportunities for advancement and career growth

Why Bowser Automotive?

• We believe in investing in our people.
• We are committed to providing our employees with the training, support, and opportunities they need to build successful careers.
• Whether you are starting your career or looking for your next opportunity, Bowser Automotive offers a place where your hard work and dedication can make a difference.