Business Development Associate - CDMO , Pharma Storage

About the role

This is an entry-level position with a career path and upward mobility into business development roles. The Business Development Associate is a “hunter” – a highly inquisitive and motivated self-starter with a tenacious drive and ability to research and generate new business prospects for Alcami’s service offerings, including Lab Services, Biologics drug product, oral solid dose, Biostorage, and other Pharma Support services, through cold calling and email campaigns.

The ideal candidate will be based in the Greater Boston or Greater Raleigh area. This is a 100% remote position with 1st Shift hours: Monday - Friday, 8:00am - 4:30pm.

Responsibilities

• Handle inbound leads from various marketing channels – Web forms, Tradeshows, Email, etc.
• Utilize various tools (LinkedIn, Global Data, and SFDC) to research leads and learn about their budget, authority to buy, needs, and timing.
• Reach out to assigned leads via Email, Phone, and LinkedIn (among other routes) utilizing a “call strategy” to maximize outreach efficiency.
• Qualify leads from interactions and record progress in the CRM (SFDC), as well as use the MAP to track email opens, forwards, click-throughs, etc.
• Partner with Marketers to develop messaging and on-brand communications to present Alcami to potential customers.
• Collaborate with the Business Development team to ensure leads are Opportunity-ready and of high quality.
• Engage in proactive targeting campaigns to secure outbound leads, as well as specific area/region targets based on Field Sales trips in the US.
• Follow up initial outreach with proper legal documents such as NDAs (Confidentiality Agreements / Non-Disclosure Agreements).
• Collect competitive intelligence through conversations with prospective leads, as well as Loss/Disqualification metrics to improve future success.
• Assist with Tradeshow events or other Marketing efforts as needed.
• Maintain accurate customer data and updates in the Customer Relationship Management system (Salesforce).
• Generate timely reports (e.g., activity reports, metrics, sales targets, or forecasts) as requested.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a related field (Chemistry, Chemical Engineering, or Life Sciences) required.
• Minimum 2-3 years of related experience in an Inside Sales function or experience dealing with customers, preferably in a technical capacity.
• Prior pharmaceutical or CDMO experience preferred.
• Knowledge of cGMP and the drug development process through coursework or prior work experience required.

Skills

• Excellent written and verbal communication skills.
• Excellent project management, organization, and multitasking abilities.
• Strong problem-solving and critical thinking skills.
• Results-oriented, determined, and self-starter; comfortable making cold calls.
• Ability to write coherent emails and messages to effectively communicate with customers.
• Persistence in following up with prospects and leads, including navigating gatekeepers to reach decision-makers.
• Proven planning and organizational skills to manage competing priorities.
• Strong computer skills including MS Office, CRM (SFDC/Salesforce.com), and additional systems for lead generation.
• Strong team player to collaborate with cross-functional teams.
• Proficiency using internet and social media tools for researching potential leads.
• Technology orientation with the ability to gain proficiency in Customer Relationship Management (CRM) systems.

Travel Expectations

Up to 10% travel expected.

Pay

The base salary pay range for this position is $70,000 – $85,000 per year. Actual base salary will be based on relevant skills, competencies, and experience.