Business Development Associate

Key Responsibilities

• Support customer engagement activities across the Growth team, including meeting coordination, follow-ups, and engagement tracking.
• Maintain organized records of customer interactions, engagement activity, and meeting outcomes within the company CRM.
• Cook up customer meeting schedules, engagement and follow-up actions.
• Help ensure customer engagements, notes, and action items remain organized and current.
• Prepare customer briefs, meeting briefs, conference briefs, and engagement preparation materials for Growth leadership.
• Take detailed meeting notes and distribute action items and engagement summaries.
• Organize customer background information, engagement history, and meeting documentation.
• Aid in presentation preparation, external-facing materials, and engagement coordination.
• Manage conferences, trade shows, demonstrations, and industry events from planning through execution.
• Cook up event logistics including registrations, schedules, attendee coordination, travel tracking, and event materials.
• Cook up customer meetings and engagement schedules associated with conferences and events.
• Track post-event engagement activity and follow-up actions within the CRM.
• Support Growth team presence and coordination during external events and engagements.

Required Qualifications

• Bachelor’s degree or equivalent professional experience.
• 4–7 years of experience in business development coordination, communications, marketing, community engagement, campaign coordination, event management, or related roles.
• Strong written communication, organizational, and interpersonal skills.
• Experience managing multiple projects, stakeholders, and timelines simultaneously.
• Ability to operate in a fast-paced, highly collaborative environment.
• Proficiency with presentation tools, spreadsheets, CRM systems, and communication platforms.

Preferred Qualifications

• Experience supporting conferences, trade shows, or customer-facing events.
• Experience in communications, digital marketing, community engagement, advocacy programs, or campaign management.
• Familiarity with aerospace, defense, government, or technology industries.
• Experience working in startup or high-growth environments.
• Familiarity with Salesforce or similar CRM platforms.
• Experience preparing customer-facing engagement or briefing materials.