Business Development Agent
Serra Automotive Group · Birmingham, AL · 10 mo ago
Business DevelopmentFull-time
Responsibilities
- Insure all in-bound inquires are addressed in a timely manner;
- Follow up with customer daily to insure their needs met with the overall goal of setting a solid appointment for them to visit our dealership;
- Contact potential clients through calls, texts, and emails;
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers;
- Identify client needs and notate all communication in the CRM;
- Learn to isolate and overcome common objections;
- Complete all assigned daily tasks with the goal of setting a solid appointments for your customers to visit our dealership and allow our dedicated sales and management team to help them;
- Build long-term trusting relationships with customers;
- Set up meetings or calls between (prospective) customers and brand certified Sales Consultants;
- Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
Requirements and skills
- Proven work experience as a Business Development Representative, Sales Account Executive, Customer Service Representative or similar role;
- Hands-on experience with multiple sales techniques (including cold calls);
- Track record of achieving sales quotas;
- Excellent communication and customer service skills;
- High School Diploma or equivalent;
- Able to pass a pre-employment drug screen;
- Must have reliable transportation.
Pay
N/A
Schedule
N/A
Benefits
N/A