Business Development Advisor - Municipal Field

About the role

The primary territory is centered within the Gallup-Albuquerque New Mexico corridor. Candidates should be comfortable with significant travel throughout the region, routinely traveling north, south, east, and west to meet with municipal customers, conduct site visits, attend meetings, support business development efforts, and occasionally participate in hands-on field activities. Travel beyond the assigned territory will also be required to support customer needs and business growth initiatives.

Responsibilities

• Serve as the primary customer contact for municipal accounts regarding service requests, repairs, equipment orders, and project updates.
• Respond to customer inquiries via phone, email, and in-person meetings in a timely and professional manner.
• Coordinate service activities, repair schedules, and project timelines with operations and field service teams.
• Prepare and process quotations, proposals, work orders, and purchase orders.
• Monitor project progress and proactively communicate status updates to customers.
• Review bid documents, specifications, and contract requirements for municipal projects.
• Assist customers with product selection, service recommendations, and equipment replacement options.
• Collaborate with sales representatives and project managers to support business development initiatives.
• Maintain accurate customer records, project documentation, and CRM data.
• Ensure compliance with municipal purchasing procedures and contract requirements.
• Participate in customer meetings, site visits, and project review discussions as needed.
• Maintain a safe and clean work environment, complying with company and industry safety regulations.

Requirements

• Associate's degree in Business, Engineering Technology, Project Management, or a related field preferred. Equivalent combination of education and relevant experience will be considered.
• 3+ years of customer service, project coordination, inside sales, service administration, or account management experience.
• Experience supporting municipal customers, utilities, water/wastewater facilities, or industrial service operations preferred.
• Technician or Maintenance experience with rotating equipment, pumps, motors, controls, or mechanical systems is highly desirable.
• Basic computer proficiency required, including Microsoft Word and Excel for documentation, data entry, and inspection reporting.
• Prolonged periods of sitting and working on a computer.
• Ability to occasionally visit customer facilities and job sites.
• Ability to lift up to 25 pounds occasionally.

Benefits

• Comprehensive benefits package including medical, dental, and vision care coverage.
• Short- and long-term disability coverage, and life insurance.
• Wellness discount and a stipend for safety shoes & glasses.
• 401(k) savings plan with an employer match of 50% on the dollar up to 6%.
• Robust referral bonuses and relocation assistance.
• Paid time off (PTO) and tuition assistance.
• Various training programs and career advancement opportunities.