Business Control Analyst

Golden 1 Credit Union is a top credit union in the country, operating as a member-owned, not-for-profit cooperative. We are guided by the philosophy of “people helping people” and are committed to empowering members, uplifting communities, and fostering financial inclusion in California.

About the role

You are a detail-oriented risk and controls professional with a strong understanding of operational risk management, governance, compliance, and internal controls. You excel at identifying control gaps, monitoring control effectiveness, and partnering across departments to strengthen risk management practices. With a collaborative mindset and a passion for continuous improvement, you will help drive operational excellence by enhancing processes, promoting risk awareness, supporting audits, and ensuring alignment with organizational objectives and regulatory requirements.

Responsibilities

• Assist in designing and developing the Business Unit’s First Line Control Monitoring Program.
• Identify and document controls across Service Operations, including related regulations/laws that impact the organization; identify control gaps and recommend options to mitigate risk exposure.
• Maintain a continuous Control Monitoring Program by creating monitoring frequency using a risk-based approach and reviewing control effectiveness to minimize inherent risks and achieve acceptable residual risk levels.
• Review business process, program, and procedural documentation to ensure controls are documented and assign risk ratings to key documentation.
• Manage reporting of control measurements, identify and track Key Risk Indicators (KPI) and Key Surveillance Points (KSP) for risk analysis, decision-making, and prioritization.
• Work closely with the Service Operations Quality Assurance Program to improve its effectiveness.
• Assist in various risk assessments, reviews, and audits conducted by Compliance, Enterprise Risk Management, and Internal Audit.
• Contribute to a culture of continuous process improvement by utilizing subject matter expertise to strengthen controls, collaborating with business leaders, and communicating business impact to leverage synergy and mitigate risk.
• Promote risk and control awareness across the organization by establishing and maintaining relationships with key business line analysts and functional stakeholders.
• Identify opportunities for continuous improvement and innovation.

Requirements

• Bachelor’s Degree in Business, Finance, or related field preferred; additional work experience may be considered if the individual demonstrates appropriate skill level.
• 5+ years of related experience with emphasis on risk and control, regulatory compliance, and governance.
• 3+ years of prior quality assurance/control/review experience, preferably in financial institutions.
• Experience in a related financial institution strongly encouraged.

Benefits

Golden 1 Credit Union provides a market-competitive and internally equitable total rewards compensation package through a variety of programs designed to attract, motivate, and retain employees. The total rewards philosophy includes:

• A comprehensive compensation package.
• Well-being and work-life balance initiatives.
• Career development and growth opportunities.
• Rewards and recognition programs.
• A commitment to Diversity, Equity, and Inclusion.

We foster a workplace where every employee is recognized, valued, and motivated to contribute their best.

Pay

$77,500.00 - $85,000.00 annually.