Business Continuity Management Lead

About the role

The organization operates in the fintech industry, focusing on delivering banking services through partnerships with insured financial institutions. It addresses the challenge of ensuring operational resilience and continuity in a fast-evolving financial and technology environment, preparing for the transition to becoming a regulated bank. The organization emphasizes building robust, tested frameworks to maintain critical services and recover effectively from disruptions.

The Business Continuity Management Lead will design and lead an enterprise-wide continuity program to ensure the organization's preparedness for bank-launch readiness and operational resilience. This role is responsible for establishing standards, coordinating continuity efforts across business and technology teams, and overseeing recovery capabilities. The position directly impacts the organization's ability to maintain critical services during disruptions and supports regulatory compliance and readiness.

Responsibilities

• Develop and implement the enterprise BCM framework, policies, standards, governance, and operating model.
• Partner with business owners to identify critical services and conduct business impact analyses.
• Establish recovery time and point objectives with business and technology owners.
• Set standards for continuity plans and support owners in developing actionable recovery procedures.
• Coordinate business continuity with technology disaster recovery, incident response, and crisis management.
• Design and lead risk-based exercise programs and manage remediation tracking.
• Collaborate with Third-Party Risk Management to assess vendor recovery capabilities.
• Integrate continuity considerations into new products and business changes.
• Establish metrics and reporting for management visibility on readiness and gaps.
• Build and lead a BCM team, including hiring and development.
• Deliver role-based training and promote continuity awareness.
• Support regulatory examinations and bank-launch readiness reviews.

Requirements

• Over 10 years of experience in business continuity management, operational resilience, or related fields in regulated or fintech environments.
• Experience building or enhancing enterprise BCM programs including governance, implementation, testing, and reporting.
• Strong skills in business impact analysis, critical service identification, dependency mapping, and recovery objective development.
• Experience leading continuity planning and recovery exercises.
• Technical fluency to collaborate with Engineering on disaster recovery.
• Knowledge of third-party risk management regarding vendor recovery capabilities.
• Ability to drive cross-functional remediation effectively.
• Excellent communication skills for senior leadership engagement.
• Experience managing a team of Business Continuity analysts.