Business Communications Manager – Citi Wealth, Vice President

We are the Enterprise Services and Public Affairs (ESPA) Global Communications team, dedicated to enhancing and protecting Citi's reputation across all businesses and brands through strategic communication with diverse stakeholders — from institutional clients and financial advisors to senior leadership and internal colleagues. Our team manages executive communications, public engagements, corporate reputation programs, and business-specific communications support. Within this framework, the Wealth Communications team focuses on strengthening the reputation of Citi Wealth's businesses, products, and functions.

This role sits at the intersection of investment thought leadership and strategic communications, providing support to the Chief Investment Office (CIO) and Investment Solutions businesses within Citi Wealth. The CIO and Investment Solutions teams are central to Citi Wealth's value proposition, delivering differentiated investment insights, portfolio solutions, and wealth management strategies to high-net-worth and ultra-high-net-worth clients globally.

We embody a high-energy, collaborative, and results-oriented culture. We seek proactive individuals who can anticipate needs, think critically, solve problems effectively, adopt a detail-oriented approach, and maintain high professional standards with strong judgment and thoughtful work product. We approach every task with a client-service mindset, striving for excellence with enthusiasm and a positive attitude.

Responsibilities

• Support in the development and execution of comprehensive, integrated communication strategies in direct support of the Chief Investment Office and Investment Solutions businesses, aligned to Citi Wealth's broader growth objectives.
• Translate complex investment themes — including macroeconomic outlooks, asset allocation views, market commentary, and product strategies — into clear, compelling narratives for media, clients, advisors, and internal stakeholders.
• Support in driving proactive and reactive media relations for the CIO and Investment Solutions businesses, cultivating relationships with financial journalists and investment-focused media, and positioning Citi Wealth's investment leaders as authoritative voices in the market.
• Support in the setting of social media content strategies and execution for CIO and Investment Solutions initiatives, monitor engagement trends, and collaborate with internal teams to amplify investment insights across digital channels.
• Support internal communications efforts to keep colleagues informed and engaged on CIO priorities, investment strategy updates, and Investment Solutions developments.
• Draft a wide range of high-quality communications materials, including media pitches, press releases, executive talking points, video scripts, digital content, and client-facing narratives.
• Partner with senior investment leaders, product specialists, and subject matter experts to ensure communication efforts are strategically aligned with business objectives and regulatory requirements.
• Collaborate with external agencies and internal teams on event planning, investor forums, and the amplification of investment communications across multiple channels.
• Proactively identify communications opportunities and reputational risks, developing innovative solutions to enhance the visibility and credibility of the CIO and Investment Solutions platforms.
• Manage issues and crisis communications that may impact the reputation of the CIO or Investment Solutions businesses, exercising sound judgment and discretion.
• Leverage qualitative and quantitative insights to measure the effectiveness of communication strategies and continuously refine approaches.

Requirements

• Bachelor's degree in Communications, Finance, Journalism, Public Relations, or a related field; advanced degree a plus.
• 7+ years of relevant experience in corporate communications, financial communications, or public relations, with significant exposure to investment management, wealth management, or capital markets.
• Understanding of investment concepts, financial markets, and wealth management products, with the ability to translate sophisticated investment content into accessible, audience-appropriate messaging.
• Proven track record of developing and executing successful, multi-channel communication strategies in support of senior investment or financial leaders.
• Demonstrated experience managing media relationships with financial and investment-focused press, and handling complex or sensitive inquiries with professionalism and discretion.
• Experience developing thought leadership programs and executive communications for C-suite or senior investment professionals.
• Exceptional written and verbal communication skills, with the ability to articulate complex financial and investment concepts clearly and persuasively for diverse audiences.
• Strong organizational skills, including the ability to manage multiple high-priority workstreams and meet tight deadlines in a fast-paced, matrixed environment.
• Proactive, creative, detail-oriented, and highly organized, with a strong work ethic, sound editorial judgment, and a positive, collaborative attitude.

Working Environment

• Office setting, with minimal traveling.
• Working hours in the office may be required during projects.
• Minimal physical effort required.
• High levels of prolonged and intense concentration may be required in front of a computer.

Primary location: New York, New York, United States. Full time role.

Pay

Salary range: $129,840.00 - $194,760.00. In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Available offerings may vary by jurisdiction, job level, and date of hire. For additional information regarding Citi employee benefits, visit citibenefits.com.