Business Center Practice Leader - Transportation

Client Focus

• Lead and grow key client relationships within California’s Roads & Highways market, including state, regional, and local public agencies.
• Personally lead and oversee major roadway and highway client accounts, ensuring high levels of client satisfaction and repeat business.
• Drive client relationship strategies in collaboration with regional and discipline leaders.
• Lead and participate in major pursuits and campaigns for California roadway and highway opportunities.
• Support client satisfaction initiatives and client feedback processes, ensuring issues are addressed and resolved.
• Achieve minimum client- and proposal-specific marketing and business development (M&BD) sales goals, including internal cross-selling initiatives.

Business Development and Collaboration

• Key client and account development and maintenance.
• Develop and execute business development and marketing strategies aligned with Transportation Pacific and regional priorities.
• Identify and pursue new opportunities by leveraging Stantec’s strong roadway and bridge foundation and cross-discipline capabilities.
• Actively contribute to win strategies, key pursuits and successful project execution and become involved at a hands-on level on projects should issues impacting client satisfaction or project management best practices escalate.
• Track pursuit success rate and Return on Investment rate on client by client basis.
• Collaborate with other Transportation practice leaders to support integrated pursuits across transit & rail, airports, and ports, as appropriate.
• Maintain and monitor the opportunity pipeline to optimize pursuit success and support sustainable growth.
• Implement the M&BD plan for the BC including cross-selling.
• Increase visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
• Participate in Go/No Go Review process and track compliance of Go/No Go Process.
• Partner with BC and local leaders to drive collaboration on pursuits across geographies and business lines.
• Utilize, maintain, and monitor the opportunity pipeline to optimize business development plans and employee utilization rates.
• Ensure local marketplace reputation through established relationships and support of leadership.
• Market and community outreach and engagement.

Project Focus

• Lead delivery and oversight of significant roadway and highway pursuits and projects.
• Provide senior technical and strategic input on complex projects, pursuits, contracts, and risk management decisions.
• Ensure adherence to Stantec’s Project Management Frameworks, QA/QC standards, and delivery best practices.
• Step in at a hands-on level when needed to address project, client, or delivery challenges.

Practice & Business Operations

• Partner with local and Business Center leadership to enable effective cross-discipline design processes and best practices.
• Champion technical excellence, innovation, QA/QC, and consistent delivery quality across the Roads & Highways practice.
• Lead and hold teams accountable for project delivery, discipline standards, and high-quality work products.
• Collaborate with the BCOL on utilization, backlog, resource planning, and work-sharing.
• Support the BCOL in annual budgeting, financial planning, and setting performance priorities.
• Accountable for revenue growth, M&BD spend, and net revenue forecasting, while supporting margin, G&A, and operating income targets.
• Apply strong financial and commercial judgment, including contract and risk negotiations.
• Support BCOL with the health and safety performance of the BC, including monitoring leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.

People Leadership

• Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
• Proactively identify opportunities to reinforce and further develop Stantec’s high-performance culture with a focus on innovation, speed, and productivity.
• Foster a success-oriented, accountable environment within the company.
• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
• Provide support through ongoing collaboration with Business Operating Unit Leader, Regional Business Leader, and Regional Leaders regarding resolution of operational issues identified within the BC.
• Establish employee connectedness to leadership by interfacing frequently with employees.
• Partner with BCOL by conducting quarterly office visits and BC wide meetings to communicate the vision, business strategy and progress against applicable action plans.
• Serve as an inspirational leader with strong influential leadership competencies.
• Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development for the BC.
• Support the BCOL with managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus-allocation for the BC.