Business Banking Relationship Manager - Tempe (AZ)

About the role

At National Bank of Arizona, we're seeking an experienced Business Banking Relationship Manager to lead market expansion efforts in the Tempe area. The ideal candidate will have a strong local business background and experience within Tempe and its neighboring communities.

Responsibilities

• Develop, grow, and retain a portfolio of Business Banking relationships.
• Source new clients and maintain existing relationships.
• Grow and drive new acquisitions within assigned banking center through centers of influence, such as CPA's, Attorneys, and existing client base.
• Recommend the appropriate solutions to clients as a trusted advisor to meet the client’s objectives.
• Meet assigned revenue goals based on campaigns, deposit products, and other referrals.
• Build knowledge with each assigned client by completing an in-depth profile of business and develop/manage a relationship plan for each client.
• Ensure client requests are met by handling them directly and/or referring to appropriate resources.
• Meet or exceed Key Performance Measures, as established by the Business Banking team, including but not limited to, portfolio growth, revenue/profitability, retention, and customer satisfaction key metrics.

Qualifications

• A Bachelor’s degree in a related field and a minimum 3+ years experience in business banking, business development, banking operations, and/or other directly related experience is highly preferred.
• A combination of education and experience may meet requirements.
• Local candidates are highly preferred.
• Proven sales and relationship management experience in Phoenix and surrounding markets.
• Strong credit analysis skills in commercial lending highly preferred.
• SBA lending experience is a plus!
• Working knowledge of sales techniques, banking products and services.
• Working knowledge of banking products and procedures, consumer and commercial credit structuring.
• Demonstrated knowledge in one or more of the following areas: personal cash flow, financial accounting, commercial loans to small businesses and tax analysis.
• Demonstrated interpersonal communication skills and commitment to a high degree of service quality.
• Knowledge of client contact areas of the Bank including investments, trust, commercial lending, and mortgage.
• Independent and displays sound judgment.
• Intermediate word processing and spreadsheet software experience is required.
• Bilingual proficiency in English and Spanish languages, is a plus.

Benefits

• Mental health benefits including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.