Business Banking Relationship Manager

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Counsels, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Requirements

• Has proven success in consultative sales in financial services or in business-to-business sales
• Can demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
• Is passionate about outside sales and enjoys spending time prospecting
• Wants to enhance existing relationships and exceed sales goals
• Can analyze financial conditions of clients and industry trends
• Can understand and interpret financial statements and cash flow analysis
• Has excellent communication skills and demonstrated leadership ability
• Enjoys partnering and negotiating with a team of bank employees to solve client issues
• Thoroughly manages a client portfolio with focus on relationship development and deepening
• Has thorough knowledge of small business financial products and services
• Familiarity with CRM platforms and other banking systems

Qualifications

• Community leadership
• Strong computer skills with an ability to multitask in a demanding environment
• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience

Skills

• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Credit Documentation
• Relevant Laws, Rules, and Regulations
• Prospecting
• Risk Management

Benefits

Bank of America offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $65,000 - $100,000 annually, commensurate with experience.

Schedule

This role requires an in-office presence with specific attendance requirements and allows for an appropriate level of flexibility based on role-specific considerations.