Business Banking Rel Mgr III

About the role

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. This is a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

• Achieve assigned personal sales goals through proactive activities and behaviors that lead to results.
• Align client and bank objectives and orchestrate organizational resources and referral partners to build collaborative, client-focused relationships.
• Use a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections, and closing the sale.
• Leverage centers of influence to build a network and create a pipeline of business.
• Evaluate loan requests for proper purpose, structure, and pricing to ensure they meet current loan standards.
• Partner with support staff to ensure the loan origination process meets bank and client expectations.
• Seek guidance and insight from other lenders and executives to deliver the best possible loan terms for the bank and client.
• Manage a portfolio of customers satisfactorily, ensuring relationships are maintained professionally and monitoring the portfolio meets current loan standards.
• Strengthen existing client relationships and foster new ones to meet or exceed average portfolio targets.
• Manage delinquencies and ensure classified credits are recognized timely and referred promptly to Special Assets.

Key Competencies

• Strategy in Action: Build strategic mindset capability by breaking down larger goals into smaller achievable goals and communicating contributions to broader goals. Anticipate risks and develop contingency plans. Identify opportunities for improvement and seek insights from other sources.
• Compelling Communication: Communicate openly and effectively, tailoring delivery to engage the audience. Unite others toward common goals by actively listening and seeking opinions.
• Makes Decisions & Solves Problems: Take ownership of problems and collaborate on resolutions with appropriate urgency. Evaluate implications of new information and recommend sound solutions.
• Delights Clients: Continuously seek knowledge for a best-in-class client experience. Serve clients with excellence, maintain a growth mindset, and understand data/metrics tied to client satisfaction. Nurture client relationships by listening, prioritizing, and acting responsibly.

Requirements

• Bachelor’s degree and/or H.S. Diploma/GED with equivalent work experience.
• Minimum 5 years of relevant commercial banking experience.
• Ability to orchestrate organizational resources and build collaborative, client-focused relationships.
• Thorough knowledge of Loan Standards, Loan Review Administration, and Banking/OCC Procedures.
• Proven track record of successful sales performance with strong business development skills.
• High level of sales, negotiation, and financial analysis skills.

Qualifications

Relationship Manager roles may vary between RM II, RM III, and RM IV—this position may be filled at a different level depending on the candidate’s qualifications and relevant experience. Factors include:

• Depth and breadth of prior and/or related commercial lending, business development, commercial credit, and portfolio management experience in Business Banking or middle market.
• Number of consistent years with a success track record as a Relationship Manager (or similar role) at the Bank or another financial institution.
• Demonstrated ability to work through complex credits or unique situations.
• Well-connected in the market/region/industry, with influence in acquiring, deepening, and maintaining profitable client relationships.
• Prior experience formally or informally coaching and mentoring peers while utilizing leadership skills.
• Agility and proficiency to adapt to changes in sales practices and broader market/industry conditions.

Key Measures of Success

• Achieve personal goals for new loan/deposit production and average portfolio target.
• Achieve personal goals for new fee production and average loan delinquency.

Pay

The salary range for this position is $77,900 - $153,000 per year. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled.

Benefits

• Competitive compensation with salary and incentive program.
• Medical, dental, and vision insurance.
• 401K retirement plan.
• Continuing education opportunities.
• Employee assistance program.
• Impact Network Groups led by team members to drive engagement, awareness of diverse backgrounds, and inclusion.