Business Architect

About the role

Kyndryl is seeking a Business Architect to support the North Carolina DMV Modernization Program. This role will bridge business and technical teams, ensuring that business objectives and operational needs are effectively translated into technology solutions.

Responsibilities

• Lead business process analysis, requirements gathering, and stakeholder engagement activities.
• Facilitate workshops, interviews, and working sessions with business and technical teams.
• Document current-state and future-state business processes, workflows, and operational models.
• Translate business requirements into functional specifications and solution recommendations.
• Conduct gap analyses and assess business impacts, dependencies, risks, and opportunities.
• Collaborate with project teams to ensure alignment between business objectives and technical solutions.
• Support User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and validation.
• Absess stakeholder impacts and support organizational change initiatives.
• Help define and document business architecture components, including business capabilities, information flows, organizational roles, and process frameworks.
• Provide strategic recommendations regarding business transformation and modernization efforts.

Requirements

• 10+ years of experience as a Business Architect, or related role supporting enterprise application implementations.
• Strong experience with business process mapping, requirements elicitation, documentation, and gap analysis.
• Experience facilitating stakeholder workshops and collaborating across business and IT organizations.
• Knowledge of User Acceptance Testing (UAT) methodologies and coordination.
• Excellent analytical, communication, presentation, and stakeholder management skills.
• Experience translating business needs into functional and operational requirements.
• Knowledge of the ADOT MVD MAX Solution.

Preferred Qualifications

• Experience supporting DMV, transportation, government, or public-sector modernization initiatives.
• Experience with writing technical user stories, understanding API technologies.
• Vehicle related business knowledge.
• Understanding of enterprise architecture and business architecture concepts.
• Experience working on large-scale digital transformation programs.
• CBAP, CCBA, PMI-PBA, or similar certification preferred.