Business Architect

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

About the role

This position is a full-time contract and hybrid, requiring 2 days onsite and 3 days remote.

Responsibilities

• Act as the primary liaison between business and technology teams, translating technical concepts into business language and vice versa
• Partner with Product Owners, stakeholders, Lead Business Analysts, and development teams to gather requirements and translate them into user stories and business requirements
• Collaborate with Lead System Architects and leadership to develop business and technical strategies
• Analyze business needs and recommend technology solutions that align with organizational goals
• Facilitate backlog refinement sessions, sprint planning, and Agile development activities
• Lead Agile teams and promote Agile best practices throughout the development lifecycle
• Manage software functional requirements throughout the SDLC
• Document business requirements, functional designs, test cases, training materials, and release documentation
• Define solution acceptance criteria and support software testing efforts
• Identify, assess, and mitigate project risks
• Coordinate enterprise-level software configuration and deployment activities
• Develop and maintain training materials and conduct user and process training sessions
• Lead client workshops focused on software products, business processes, and solution adoption
• Create wireframes and other solution design artifacts to support business requirements
• Mentor Business Analysts and software development team members
• Support customer success initiatives and provide ongoing stakeholder engagement
• Integrate industry best practices into current business analysis and software delivery processes
• Perform additional duties as assigned

Requirements

• PEGA Business Architect Certification with a minimum of 3 years of post-certification experience
• 9+ years of relevant professional experience
• 7+ years of business analysis experience
• 7+ years of use case development experience
• 7+ years of experience as a PEGA Business Architect
• 7+ years of experience managing software functional requirements throughout the Software Development Lifecycle (SDLC)
• 7+ years of Agile software development experience
• 7+ years of experience documenting requirements, functional designs, test cases, and training materials
• 7+ years of experience leading software testing and validation efforts
• 7+ years of experience deploying and configuring enterprise software solutions
• Experience working directly with business stakeholders to gather, analyze, and document requirements
• Experience capturing functional requirements and translating them into user stories
• Strong understanding of business process modeling and change management
• Strong interpersonal, communication, collaboration, and relationship-building skills
• Proven ability to lead workshops, facilitate discussions, and present to technical and non-technical audiences
• Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent technical study

Preferred Qualifications

• Broad experience working within organizations that develop and deliver software solutions to customers
• Experience serving as a strategic liaison between business and technical teams
• Experience mentoring Business Analysts and software development professionals
• Experience creating wireframes and visual solution designs
• Knowledge of enterprise software integration and deployment methodologies
• Technical IT background
• Experience supporting customer success and product adoption initiatives

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, workshops, and collaborative sessions
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Pay

$70 to $80 per hour. Exact compensation may vary based on several factors, including location, experience, and education.

Benefits

• Medical, dental, and vision insurance
• 401k retirement account access
• Paid sick leave and/or other paid time off as provided by applicable law