Jobs · Consulting · Texas

Business Applications Advisor Lead (Legal Operations)

USAA · San Antonio, TX · 1 mo ago
Consulting$114k–$218k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs." That's about the company, could be "About the role"? Actually "About the role" is more about the job. But we have "The Opportunity" section: "We are currently seeking a talented two Business Applications Advisor Leads for our San Antonio, TX or Charlotte, NC locations. As a dedicated Business Applications Advisor Lead, you will provide leadership for analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and provides oversight for projects and teams supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position." That's about the role. Then "What You'll Do" list of duties. Then "What You Have" list of requirements/qualifications. Then "What Sets You Apart" list of preferred/experience. Then "Compensation range: The salary range for this position is: $114,080 - $218,030." Also later "Compensation: USAA has an effective process..." That's about pay. Then "Benefits: At USAA our employees enjoy best-in-class benefits..." details. Also schedule: "We offer a flexible work environment that requires an individual to be in the office 4 days per week." That's schedule. Also location info: "This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC." Could be part of About the role or maybe separate but not required heading. We must not create sections with filler like "commensurate with experience". We have actual pay range, so Pay section is valid. Schedule: we have "requires an individual to be in the office 4 days per week." That's specific, so Schedule section valid. Benefits: we have details, so Benefits section valid. About the role: we have The Opportunity paragraph; we could put that under About the role. Responsibilities: from "What You'll Do". That's duties. Requirements: from "What You Have". That's qualifications. Skills: maybe from "What Sets You Apart"? Or we could treat "What Sets You Apart" as Skills or Preferred qualifications. The instruction says use headings like Skills. We'll include Skills for those. We must not duplicate content. Ensure we preserve all substantive info. We need to remove boilerplate: EEO statement, visa sponsorship note, application instructions, etc. Also remove duplicated lines: there is duplication of "Designs and administers standards and policies regarding application/IT platform and end user customer documentation." appears twice in What You'll Do. We should keep only one instance? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicated lines are considered duplicated content; we should remove duplicates. So we need to deduplicate that line. Also there is duplication of "Leads the design and administration of standards and policies regarding application/IT platform and end user customer documentation." appears twice. We'll keep one. Also "Designs and administers standards and policies regarding application/IT platform and end user customer documentation." appears twice; we keep one. Also "Leads efforts in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform." is unique. Also "Provides work direction and coaching to team members, including input on performance and development plans." unique. Also "Drives execution of application activities in support of business needs, including directing what access is needed, how application controls should operate and what data and how frequent should feed from/to other systems." unique. Also "Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures." unique. Now "What You Have" list: - Bachelor's degree; OR 4 years of relevant education and/or experience. - 8 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes. - Comprehensive understanding of application/IT platform administration and the software development life cycle, to include testing execution. - Extensive experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform. - Comprehensive knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls. - Expert knowledge of Microsoft Office tools. - Successful completion of an analyst assessment may be required. - Proficiency developing and managing solutions within low-code/no-code environments. - Strong hands-on experience in SQL or any other programming language. We keep all. "What Sets You Apart": - Experience using Ruby and/or Liquid coding. - Onit application builder training/certification. - Experience with technology leveraged by legal departments and/or law firms for matter management and invoicing. - US military experience through military service or a military spouse/domestic partner. We keep. Compensation: we have salary range and also description about process. We'll include Pay section with the salary range and maybe note that actual salary may vary by location, pay incentives etc. But we must not include filler like "commensurate with experience". The description includes "The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors." That's substantive, not filler. So we include. Benefits: we have description: comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, career path planning and continuing education assists employees with their professional goals. Also note "For more details on our outstanding benefits, visit our benefits page on USAAjobs.com." That's a link; we could keep but it's maybe boilerplate? It's a reference; but it's not application instruction. Might keep but it's okay. We'll keep the substantive benefits. Schedule: we have "We offer a flexible work environment that requires an individual to be in the office 4 days per week." Also location info: "This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC." That's location not schedule. Could be part of About the role. We'll include location in About the role. Now we need to output HTML fragment with headings

and content using

for prose,

  • for lists. We must not include or . Just the fragment. We need to decide which sections to include: - About the role (The Opportunity paragraph + location) - Responsibilities (What You'll Do) - Requirements (What You Have) - Skills (What Sets You Apart) maybe also include some skills from Requirements? But we already have Requirements; Skills could be the "What Sets You Apart" (preferred). We'll label as Skills. - Benefits - Pay - Schedule We should not include empty sections. Now we need to ensure we don't repeat job title. Not needed. Now we need to remove boilerplate: EEO statement, visa sponsorship note, application instructions, "Applications for this position are accepted on an ongoing basis..." etc. Also remove "USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support..." That's boilerplate/application instruction; remove. Also remove "The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job." That's boilerplate; remove. Also remove "For more details on our outstanding benefits, visit our benefits page on USAAjobs.com." Might be considered reference but not essential; but it's not boilerplate? It's a link to more info; could be considered optional but we might keep as it's substantive? It's a pointer; but it's not required. I'd remove to keep concise. Also remove "USAA is an Equal Opportunity Employer..." etc. Now we need to deduplicate the duplicated line in responsibilities. Let's craft responsibilities list: - Provides expert knowledge, guidance, research, and fact-finding expertise to define, design, and modify specifications and processes for complex information systems and business processes. - Maintains expert level understanding of business processes, applications/IT platform, and strategic direction and manages and facilitates the identification, research, and analysis of application/IT platform and technology solutions. - Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified. - Leads the design and administration of standards and policies regarding application/IT platform and end user customer documentation. - Leads efforts in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform. - Provides work direction and coaching to team members, including input on performance and development plans. - Drives execution of application activities in support of business needs, including directing what access is needed, how application controls should operate and what data and how frequent should feed from/to other systems. - Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We removed duplicate line. Now About the role paragraph: combine The Opportunity and location. The Opportunity: "We are currently seeking a talented two Business Applications Advisor Leads for our San Antonio, TX or Charlotte, NC locations. As a dedicated Business Applications Advisor Lead, you will provide leadership for analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and provides oversight for projects and teams supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization. Propose changes to business processes to better align to business need. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position." We could split schedule out, but schedule is separate. However the sentence about flexible work environment 4 days per week is schedule; we could move that to Schedule section. But we can keep it in About the role and also have Schedule section? Might duplicate. Better to extract schedule to its own section and remove from About the role to avoid duplication. The instruction: preserve all substantive info; we can move it. So About the role will not include the schedule sentence. We'll keep location and relocation note. Thus About the role: "We are currently seeking a talented two Business Applications Advisor Leads for our San Antonio, TX or Charlotte, NC locations. As a dedicated Business Applications Advisor Lead, you will provide leadership for analytical, business, and technical support related to strategic business functions, processes, and applications/IT platforms. Leads and provides oversight for projects and teams supporting business analysis and decision-making processes including creating

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