Business Analytics Sr Associate

Location: 4910 Tiedeman Road, Brooklyn, Ohio. Posting expires 11/06/2026.

About the role

The Consumer Bank Checking Acquisition & Marketing Analytics team is looking for a Senior Analyst to play a pivotal role in driving new consumer household and checking portfolio growth. This is a hands-on role for someone developing their career in business analytics who is eager to learn and ready for marketing campaign and forecast ownership. The Senior Analyst will own segmentation, forecasting, and reporting for a variety of Direct Mail campaigns aimed at booking new customers and deepening existing relationships. They will also play a critical role in building out new strategies unlocked from new technology, like pre-approval campaigns and personalized pricing tests. This person will build campaign files, develop and maintain critical reporting dashboards, support audience segmentation strategy, and contribute to marketing spend forecasts. The ideal candidate is proficient in SQL, has experience building dashboards for reporting, is detail-oriented, and dependable under tight timelines. This person must be comfortable asking challenging questions, double-checking their work and the work of teammates, and sense-checking existing strategies. The team rewards curiosity, reliability, and the ability to juggle a series of requests without dropping the ball. This role provides a unique opportunity to shape the future of Consumer Banking acquisitions and deliver measurable business outcomes, adding thousands of customers for KeyBank along the way.

Responsibilities

• Independently deliver moderate to more complex analyses and reports
• Work with large datasets using standard tools such as Python, Hadoop, R, SQL, SAS, and Google Cloud to solve business problems
• Analyze and resolve anomalies discovered when using quantitative tools and techniques
• Lead conversations with business partners
• Effectively communicate key points to respective stakeholders
• Develop and deliver presentations, tools, and visualizations that include the right data and “tell the right story” to business partners
• Identify and anticipate business needs and understand how to obtain information
• Review work product of junior staff; provide input, direction, and mentorship
• Manage integration/coordination of activities typically within own team
• Ensure solutions are appropriately documented; create procedures/processes to ensure ongoing testing/validation of solutions
• Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice
• Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key

Requirements

• Bachelor's Degree in business, finance, MIS, analytics/data science, engineering, or related field or equivalent experience (required)
• 5+ years of relevant financial services experience (required)
• Experience in banking industry with a strong understanding of key drivers of financial results (preferred)
• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies
• Physical demands: General office environment – prolonged sitting, ability to communicate face-to-face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks or computer bags up to 10 lbs.
• Driving requirements: Ability to occasionally operate a motor vehicle with a valid driver's license

Skills

• Advanced skills in tools such as SQL, Python, R, Cognos, SAS, Tableau, Excel, and Google Cloud for data manipulation and analysis
• Expertise in designing and creating compelling dashboards and reports to tell visual stories, highlighting key insights and supporting strategic business decisions
• Strong ability to access and interpret data from enterprise data warehouses and supply chains
• Delivers clear, persuasive communication tailored to stakeholders; proactively shares relevant information and excels in high-stakes or conflict-driven conversations
• Builds strong relationships and collaborates effectively; consults with mid-level leaders to resolve key issues and influence outcomes
• Leverages deep banking and financial insight to drive data-informed strategies aligned with business goals and market dynamics
• Applies structured thinking to complex problems; anticipates risks, integrates cross-functional perspectives, identifies trends, and vets solutions thoroughly
• Experience in reviewing work, mentoring junior analysts, and contributing to a collaborative team environment
• Consistently meets goals and holds self and others accountable; maintains focus on priorities and escalates challenges when needed
• Familiarity with Agile development practices, including iterative development and continuous feedback loops

Pay

Base salary range: $80,000.00 – $150,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience, and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Benefits

This position is eligible for benefits; see the benefits list for details.

Schedule

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.