Business Analytics Manager
About the role
Are you ready to lead the future of data-driven decision-making in the dynamic world of supply chain? At DHL Supply Chain, we’re looking for a Business Analytics Manager who can elevate our analytics capabilities, mentor a growing team of analysts, and drive strategic insights across operations. If you're passionate about data, leadership, and making an impact, this is your opportunity to shape the analytics landscape at scale.
As a Business Analytics Manager, you will oversee all aspects of business analytics across multiple sites, ensuring high-quality insights and consistent analytical practices. You’ll lead a team of site-level analysts, support operational leaders with strategic reporting, and champion the adoption of modern analytics tools. This role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring others, and is ready to take ownership of analytics strategy and execution.
The Business Analytics Manager may be based in California, Dallas-Fort Worth, TX, or the Greater Phoenix, AZ area. Regular travel to Northern California, Dallas-Fort Worth, and Phoenix is required (approximately 15%-20% travel).
Responsibilities
- Lead and manage a team of site-level analysts, including recruiting, training, and professional development
- Set the vision and standards for analytics practices across the region or sector
- Validate and improve analytical processes to ensure consistency, accuracy, and business value
- Collaborate with site leadership to identify opportunities for performance improvement through data
- Oversee the development and deployment of Power BI dashboards and reporting tools
- Guide the design and implementation of data pipelines (ETL) from diverse sources
- Promote data literacy and tool adoption through knowledge-sharing and training sessions
- Act as a strategic partner for cross-functional teams (Operations, HR, Finance, etc.) to deliver customized analytical solutions
- Stay current with analytics trends and apply best practices to enhance reporting and automation
- Support site startups by implementing analytics frameworks and tools
- Serve as a key point of contact for analytics community initiatives and Power BI governance
Requirements
- Bachelor’s degree in Business, Logistics, Mathematics, Statistics, or a related field, or 4 years of equivalent professional experience
- 3+ years of experience in data analytics, business intelligence, or a related field
- Proven experience leading analytics teams or managing cross-functional analytics projects
Skills
- Advanced proficiency in Power BI, including dashboard creation and DAX expressions