Business Analyst - Work Management Ops

Responsibilities

• Organizing and facilitating recurring meetings to discuss the work plans for all line shops within the area of responsibility.
• Attending meetings with short term planning personnel, Operations Manager (when available), and Engineering personnel with responsibility for the designers.
• Collecting agreed upon target changes for remaining work and remaining absences via recurring meetings and collaboration with key stakeholders.
• Entering collected data into a change log and providing to the database administrator for implementation in the database.
• Preparing, publishing, and/or distributing WMO Consolidated Planning reports as needed.
• Supporting and championing Consolidated Planning systems and processes for FirstEnergy Utility Operations.
• Promoting safety and safe work practices.
• Filling a supporting role to management and business partners following well-defined practices while providing a consistent level of service, continuous support and proactive involvement.
• Recommending and developing solutions to issues and assignments.
• Supporting process improvement activities through collaboration with other corporate departments (Engineering as an example).
• Identifying process improvement opportunities and efficiencies to improve overall Work Management Consolidated Planning Functions.
• Anticipating and meeting internal and external customer needs.
• Conducting business-specific research, and analyzing work plan data, interpreting results, and assisting in implementation activities for corrective action when necessary.
• Participation in the development of WMO Consolidated Planning programs and policies.
• Travel to meetings, trainings, etc. is possible on occasion but should be considered very infrequent in nature.

Qualifications

• At the Assistant Business Analyst Level: Two or four year degree in a related discipline is preferred, with minimum 2 years relevant work experience preferred. In lieu of a degree, 2-4 years relevant experience required. Strong collaboration skills and ability to build relationships with key stakeholders. Excellent communications skills including the ability to implement and articulate guidelines and procedures. Questioning attitude and willingness to challenge the status quo. Must be able to maintain confidentiality, work independently and /or in teams, and demonstrate strong decision-making capabilities. Models FE core values and behaviors. Basic analytical, critical thinking, problem-solving and decision-making skills are necessary with proven ability to work effectively in a team environment. Active seeking ways to build challenges and add value within scope of assignments. Awareness of changes to tasks, processes, and procedures that impact the organization.
• At the Associate Business Analyst Level: Two or four year degree in a related discipline is preferred, along with a minimum 2 years relevant work experience required. In lieu of a degree, 4 years relevant experience required. Deeper knowledge or requirements listed above.
• At the Business Analyst/Advanced Business Analyst Level: Bachelor’s degree with a minimum of 4 to 7 years relevant work experience or, in lieu of a degree, a minimum of 7 years of relevant work experience. Advanced knowledge of analyzing data to deliver recommendations. Ability to communicate to different levels of upper leadership, representing the Voice of the Employee.
• At the Senior Business Analyst Level: Bachelor’s degree with a minimum of 7 years relevant work experience or, in lieu of a degree, a minimum of 10 years of relevant work experience. Independent thought driver that leads collaborative efforts.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs.

FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.