Business Analyst - UKG

The Department

The Finance Program provides financial and ancillary services to Bayside Health. These include Financial Accounting, Financial Services, Data and Analytics, Performance Monitoring and Reporting, Capital Expenditure and Asset Management, Accounts Payable and Receivable, Patient Revenue Services, Treasury, HRIS, Payroll & Corporate Services, Procurement, Property and Supply Chain.

The Role

Bayside Health commenced operation on 1 January 2026 with the merger of Alfred Health, Peninsula Health, Koo Wee Rup Health, Bass Coast Health and Gippsland Southern Health Service. Bayside Health is now undertaking activities to standardize processes and systems that are used across the previous individual health services. The human resource information systems (HRIS) is one such cluster of systems that requires integration across Bayside Health.

This Business Analyst will work in data analysis, planning, and helping to implement the Kronos UKG PRO system and mobile app. They will be researching existing systems solutions to evaluate their impacts and provide analysis and reporting on the As Is – To Be of current Rostering and Timekeeping processes. Working as an integral part of the project team this role is pivotal to this project’s success.

The role will be instrumental in:

• Driving awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Determining and developing user requirements for systems in production, to ensure maximum usability.
• Supporting data migration and testing efforts.
• Supporting training and change efforts.
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

The Business Analyst will play a pivotal role in ensuring that UKG PRO is fully adopted into daily operations for long-term success.

Key Duties & Responsibilities

• Partner with stakeholders across business units (ex: nursing, finance, medical, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with staff, managerial, and executive teams.
• Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of analysis reports to all appropriate parties.
• Aid in updating internal documentation and formally initiating and delivering documentation.
• Conduct daily systems analytics to maximise effectiveness and troubleshoot problems.
• Develop meaningful and lasting relationships with partners for optimised systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.

Key Capabilities & Values

• Proven experience working as a Business Analyst on similar related system delivery projects, within a team and, or transformation programs, in a complex matrix environment organisation to drive operational adoption
• Team contributor with a strong work ethic, who demonstrates enthusiasm for the mission of the team and patient care
• Passionate about people outcomes, collaborative and empathetic. Be open and receptive to feedback and apply reflective practice to improve personal development
• Flexible and adaptable in a fast-paced changing Agile environment, knowing when and how to pace work within context of the environment and stakeholders
• Adhere to all organisational policies, procedures, standards and practices, acting only in ways that advances organisational objectives, values and reputation.

Qualifications and Experience required

• Five or more years of experience in analytics and systems development
• High proficiency with SQL and database management
• Proven analytical abilities
• Experience in generating process documentation and reports
• Excellent communication skills, with an ability to translate data into actionable insights

• Experience in government, financial services or healthcare industries is advantageous
• Leverage of Lean-Agile, Human Centred Design, Behavioural Change disciplines or certifications is also an advantage
• Bachelor’s degree (or equivalent) in information technology or computer science
• Strong working knowledge of relevant Microsoft applications, including Visio
• Extensive experience with data visualisation
• High proficiency in technical writing

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

Related documents

- Published on 25 Jun 2026, 2:15 AM