Business Analyst (Supply Analytics, Bangkok-based, Relocation provided)

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide. Data and technology are at the heart of our culture, fueling our curiosity and innovation.

Location: Bangkok, Thailand (relocation provided; not open for remote work)

About the role

As part of the Supply Analytics team, you will identify new partners and opportunities, cultivate relationships with them, and collaborate to deliver the best outcomes for our end customers. You will manage day-to-day interactions with partners and work closely with other Agoda teams to meet their needs. We design tailored business and product solutions with our partners, helping them generate measurable value. Team members are empowered to grow their markets or accounts, developing win-win relationships and leveraging Agoda’s unique accommodations portfolio and tech solutions to increase visibility, attract more travelers, and drive significant revenue.

As a Business Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department as an individual contributor. You will work directly with partners on the ground, supported by the Supply team and other Agoda departments.

Responsibilities

• Translate internal briefs into analytical projects, refining the initial brief, asking the right questions, working through hypotheses, and storyboarding outputs.
• Use and analyze data from multiple large-scale data warehouses, presenting statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda’s supply.
• Identify, support, and lead projects to scale how the Supply organization leverages data, insights, and intelligence.
• Automate manual operational processes and report on time savings gained through modernization.

Requirements

• At least 2-5+ years of experience as an Analyst in analytics, data science, insights, strategy, or BI.
• Advanced working knowledge and hands-on experience in SQL.
• Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferred).
• Expertise in data analysis and visualization tools like Excel, Python (or R).
• Bachelor’s degree in a business or quantitative field (e.g., computer science, mathematics, engineering, science, economics, or finance).
• Good understanding of statistical modeling or machine learning techniques (e.g., hypothesis testing, regression, logistic regression, random forest).
• Good stakeholder management experience; comfortable presenting to senior leadership and C-suite.
• Experience conducting A/B testing experimentation.
• Strong experience in deriving data insights and providing business recommendations.
• A hacker’s mindset: ability to build simple, elegant solutions to new problems under resource, operational, and time constraints through deep business understanding, creative problem-solving, and expertise in data, analytics, automation, programming, and prototyping.
• Excellent communication skills, both written and verbal, with strong presentation and interpersonal abilities.
• Data-driven decision-making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environments.
• Ability to multi-task, prioritize, and coordinate resources.

Nice to have

• MBA or Master’s in a quantitative field (e.g., computer science, mathematics, engineering, science, economics, or finance).
• Program management certifications (e.g., PMI, PRINCE2).
• Experience in Asian markets.
• Travel industry, e-commerce, tech, or consulting experience.